Account Director

Spectrum Science

35d•$115,000 - $140,000•Hybrid

About The Position

Connecting humankind to its best healthlife is not just our mission at Spectrum; it’s what drives us to “Be Thinkful.” A term we use to encourage innovation, spark creative solutions to our client’s greatest challenges and your invitation to passionately share your unique perspective and ideas. As the only full-service, fully-integrated, science-focused firm that unites global marketing, communications, and media under a single P&L, we specialize in going beyond the science quo to deliver best-in-class work for our clients. We are seeking an experienced and dynamic Account Director to join our Client Services team. The ideal candidate will have a strong background in product communications and a proven track record in account management. This role requires a self-starter with excellent attention to detail and the ability to collaborate effectively with cross-functional teams.

Requirements

Proven experience in product communications and account management.
Proficiency in monitoring tools and VEEVA.
Strong project management skills with the ability to handle multiple projects simultaneously.
Excellent attention to detail and organizational skills.
Ability to work independently and as part of a team.
Exceptional communication and interpersonal skills.
Self-starter with the ability to work independently and as a part of a team.

Responsibilities

Lead and manage client accounts, ensuring high levels of client satisfaction and retention.
Drive projects from inception to completion, ensuring timely delivery and quality outcomes.
Develop and execute strategic communication plans for product launches and ongoing campaigns.
Oversee the development of communication materials, ensuring they are ready for proofing and meet high-quality standards.
Analyze data publications to extract insights, lead the development of communication materials, track updates required based on client feedback and ensure all deliverables strategically align with and support the brand’s overarching objectives.
Lead internal communications strategy and execution for the client, including developing and implementing processes and procedures; including creating internal communication materials to support on-site initiatives and product milestones, and ensuring consistent, clear, and effective messaging across all internal channels.
Plan and execute large celebrity campaigns, leveraging celebrity endorsements to enhance brand visibility and engagement.
Foster strong relationships with clients, understanding their needs and providing tailored solutions.
Utilize VEEVA for managing client data and project workflows.
Monitor and analyze campaign performance, providing insights and recommendations for optimization.
Keep a pulse on industry, client, therapeutic area, and competitor news to provide strategic insights and recommendations.
Collaborate with internal teams to ensure seamless execution of client projects.

Benefits

We want to ensure our employees are living their best (health and professional) life and offer a variety of benefits and perks which support our flexible work environment.
All positions are remote friendly. At Spectrum, you choose where you work. We are a hybrid work environment with options to work in one of our three offices (D.C., New York, and Chicago), remotely from anywhere in the United States, or a combination.
No matter where you work, you’ll benefit from the monthly cell phone reimbursement.
Flexible time off. Take the time you need in addition to company holidays, voting time, jury duty and bereavement. We also offer a Sabbatical Program after 7 years of service.
13 weeks paid Parental Leave, inclusive of adoption and foster care placement.
Continuous learning and development through Greatest Potential Self (proprietary talent program), tuition reimbursement programs, and in-house 1:1 coaching with access to talent and productivity-based assessments.
Bring your friends to work at Spectrum and earn a generous referral bonus.
Medical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues, etc.
Thorough onboarding including accessible conversations with leadership.
401k with company match and 1:1 Financial Coaching and Education.
Wellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace.