Account Director

Snowball

21d•$160,000 - $200,000•Hybrid

About The Position

We're building the best YouTube agency in the world. We've assembled a crazy-talented group of YouTube strategists who've collectively generated over 110 billion views and shaped how YouTube works today. Our founder, Ryan Hashemi, built Jubilee to 14 million subscribers, has 4 Emmy nominations, and even trained the person who now is the CEO of MrBeast's studio. Our team comes from iconic names like WIRED, Vogue, Mini Katana (18M+ subs), and other influential YouTube brands. (Learn more about Ryan’s journey here: https://www.linkedin.com/feed/update/urn:li:activity:7262864813221888000/ ) Now we're helping the world's biggest brands crack the code on YouTube and make content that people actually want to watch at scale. We lead YouTube creative and content programming as a strategic channel. We staff and train in-house YouTube teams for clients, hiring video producers, editors, and strategists, and build long-form storytelling systems designed to compound over time. The result: evergreen content that earns millions of views, builds loyal audiences, and drives conversions. We launched a global tech-security company’s YouTube channel from scratch. In 30 days, 0 to 30,000 subscribers. 9 months in: 115k+ subscribers, 4.3 million organic views. Individual videos hit 1.2M, 1.5M, and 507K views. Zero paid amplification. We Transformed a niche B2B brand into a breakout work-culture channel. Grew the channel to over 8k subs, generating 3.2 million organic views. Flagship video: 2.3M views. Proof that B2B can thrive with the right storytelling. We're rebuilding how brands think about owned media. We hire creatives, run behavioral research, and build repeatable systems that outperform paid media on cost and attention. In a world where organic reach is collapsing everywhere else, we've proven brands can win if they treat YouTube as an owned channel, not an ad buy. After stepping down from Jubilee, Ryan is betting everything on Snowball, and that bet is already paying off. The world’s biggest brands know YouTube is the next frontier, they just need the right partner to help them win. That’s where you come in. As a Group Account Director, you will lead a portfolio of key client relationships at Snowball, acting as a trusted partner across strategy, creative, and execution. You will oversee multiple engagements end-to-end, leading both client relationships and internal teams. You are responsible for setting the tone, elevating the work, and ensuring everything we deliver meets the highest creative and strategic bar. You know how to navigate complex organizations, build trust with senior stakeholders, and translate business goals into clear creative direction. You are just as comfortable in a client presentation as you are working side-by-side with producers and strategists to shape the work. You will also play a key role in growing our partnerships, identifying opportunities to expand scope, deepen relationships, and drive long-term value for both Snowball and our clients.

Requirements

8–12+ years of experience in account management, client services, or brand/marketing roles
Experience operating at the Account Director level or equivalent, managing multiple clients and leading teams
Proven ability to build trusted, long-term client relationships and operate as a strategic partner
Strong understanding of brand, marketing, and storytelling, with the ability to contribute meaningfully to creative strategy
Excellent communication skills, with a focus on listening, synthesis, and clear playback
Ability to read between the lines, uncover insights, and translate them into actionable direction
Experience leading cross-functional teams across creative, production, and strategy
Comfortable navigating ambiguity and moving quickly in a fast-paced environment
A quick study who can ramp on new industries and businesses with ease

Nice To Haves

Experience on both agency and client side
Background in content, social, or YouTube-driven work
Experience working on AOR-style engagements with broad scope

Responsibilities

Lead a portfolio of client accounts, owning relationships from day-to-day execution through long-term strategy
Act as a true client partner, building trust by deeply understanding each client’s business, brand, and internal challenges
Translate client goals into clear creative and strategic direction for internal teams
Lead and mentor cross-functional teams (producers, strategists, creatives), ensuring alignment and high-quality output
Drive the development of presentations, proposals, and strategic recommendations
Identify opportunities to grow accounts and expand Snowball’s impact within client organizations
Support clients beyond scope when needed, stepping in to help with briefs, internal storytelling, and decision-making
Champion great work internally, fostering strong collaboration between client and creative teams
Maintain a high bar for execution, communication, and overall client experience