Account Director at email marketing agency

Paired

12d • Remote

About The Position

Redwood is a retention-first email agency partnering with fast-moving 8 - 9 figure DTC brands. We’re looking for a senior Account Director to lead customer lifecycle strategy across multiple client accounts.
This is a strategic leadership role. You should have experience working with large brands, know what great lifecycle marketing looks like, and be able to guide both planning and execution from end to end, on enterprise level builds.

Requirements

• 5+ years in retention or lifecycle marketing
• Real experience with larger or complex brands
• Deep Klaviyo expertise, beyond the standard sets of plug-and-play flows
• Experience with enterprise retention and marketing automations
• Strong strategic thinking and client leadership skills

Nice To Haves

• You’ve worked in an agency or across multiple accounts

Responsibilities

• Own retention strategy a range of high-growth DTC brands
• Strategize, build and optimize full lifecycle systems
• Lead client strategy calls and oversee all retention performance
• Guide internal teams on execution and campaign production
• Spot gaps, bring ideas, and push the work forward

Benefits

• Smart team, strong clients, no fluff
• Real ownership, fast pace, full support
• Remote Friendly
• Real room to grow, on a fast timeline

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed