Account Director, Tech

We. Communications•Washington, DC

34d•Remote

About The Position

We are looking for an Account Director to serve as a trusted partner on one of our most dynamic and high-profile accounts, Adobe. This role is ideal for someone who is deeply invested in the business, thrives in fast-moving environments, and is ready to operate as an extension of both the client and agency leadership team. The Account Director will lead integrated communications programs that sit at the intersection of product innovation, generative AI, and creative culture—driving storytelling that resonates with creative professionals and industry influencers. This person will play a critical role in shaping and executing product launch moments, while also building sustained narrative momentum across earned, owned, and influencer channels. Success in this role requires strong client instincts, the ability to navigate ambiguity with confidence, and a commitment to building long-term trust. Our clients value individuals who show up as true partners—those who are accountable, solutions-oriented, and consistently bring strategic thinking to the table.

Requirements

5-7 + years of experience in integrated communications or PR, with significant experience supporting mid-to-large technology clients (agency experience strongly preferred)
4 + years of management experience required
Proven ability to lead product launch communications programs from strategy through execution
Deep understanding of the generative AI landscape, including key players, trends, and implications for creative industries
Strong client leadership skills, with a track record of building trusted, long-term relationships
Experience managing and developing teams in a fast-paced, deadline-driven environment
Established media and/or influencer relationships, particularly within technology, design, or creative industries
Ability to navigate ambiguity, adapt quickly to change, and maintain composure under pressure

Nice To Haves

Experience working with global teams and stakeholders
Strong presentation and executive communications skills
Demonstrated ability to translate complex technology into clear, compelling narratives
Experience engaging with creative professional audiences or adjacent communities
West Coast–based strongly preferred (San Francisco Bay Area ideal)

Responsibilities

Serve as a day-to-day strategic partner to senior clients, building trust through proactive counsel, responsiveness, and strong business acumen
Act as a steady, unflappable presence in fast-moving and evolving situations, meeting clients where they are while thoughtfully guiding them forward
Build deep understanding of Adobe’s business, products, and priorities to drive continuity and long-term value
Lead development and execution of integrated PR programs spanning earned media, influencers, and owned channels
Drive product launch playbooks from strategy through execution, ensuring clear narratives, strong media engagement, and measurable impact
Develop and pitch compelling stories that connect Adobe’s innovation—particularly in generative AI—to real-world creative workflows and industry trends
Maintain a strong point of view on the evolving AI landscape, including key players, competitive dynamics, and emerging narratives
Bring and build strong relationships across media, creators, and emerging voices (including Substack writers, YouTube creators, and design/creative influencers)
Proactively gather and share insights on media and influencer sentiment, as well as competitive positioning
Identify and activate opportunities that elevate Adobe’s voice within key cultural and industry conversations
Lead day-to-day team operations, ensuring work is high-quality, on strategy, and delivered with excellence
Manage and mentor team members, fostering growth while maintaining accountability and strong team culture
Oversee resourcing, budgets, and workflows to support a fast-paced, high-performing account
Contribute to organic growth and new business efforts, including development of proposals and participation in pitch presentations
Collaborate across teams and practices to bring forward integrated solutions and new ideas

Benefits

Comprehensive benefits program including medical, dental, and vision coverage
Pretax accounts including HSA (company match), Medical & Dependent Care FSA
Generous time off including PTO, Holidays, Annual Wellness Break, Summer Fridays and Personal Days
Short & Long-Term Disability, paid by company
Parental Leave, up to 12 weeks for birthing and non-birthing parent
Caregiver Leave, up to 2 weeks to help eligible family member with serious health condition
Community Engagement, up to 24 hours
Bi-annual Wellness Credits, up to $300 per year
Support with home office equipment
Monthly Technology Credit (to offset internet / phone costs)
401(k) Traditional and Roth options with company match
Learning and Development Programs for our employees