About The Position

The Sales Account Director will join a team driving TRM's crypto go-to-market strategy for State and Local Law Enforcement customers. Your goal will be to increase and strengthen our foothold in the space. We're looking for a customer-obsessed, consultative salesperson to own the entire sales process with new and existing customers. This person will be knowledgeable about the cryptocurrency ecosystem and feel comfortable navigating complex processes to close six and seven figure deals.

Requirements

  • At least 8+ years of experience selling SaaS products into State and Local Law Enforcement agencies
  • Strong knowledge of State and Local Law Enforcement accounts and their workflows
  • Knows government contracting and has a rich set of Partners across Government.
  • Strong customer-facing presentation/listening skills with the ability to establish credibility with senior State and Local Law Enforcement executives
  • A knack for storytelling. You have the ability understand customer needs and build + convey compelling value propositions
  • Adaptable. Goals can change fast. You anticipate and react quickly
  • Autonomous, collaborative and an excellent communicator

Responsibilities

  • Account Mapping - Connect with all the current key stakeholders within State and Local Law Enforcement and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process
  • Prospecting - Discover new stakeholders within State and Local Law Enforcement and identify what matters to them, what are their potential use cases, who holds budgets, who makes decisions, who influences decisions, who owns which process
  • Nurturing - Own, plan, execute, and/or quarterback activities to nurture client relationships, feedback loops, referrals, renewals, upsells, cross-sells, expansions
  • Account Planning - Create and execute strategic plans for State and Local Law Enforcement to not only ensure company goals are met across key revenue and churn metrics, but also new growth opportunities are discovered and pursued
  • Product and Subject Matter Expertise - Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process from demonstrations to trial to customer advisory sessions to innovation workshops
  • Customer Advocacy - Proactively gather and prioritize customer feedback and champion it within TRM
  • Loyalty - Develop a roster of happy customers that will refer new prospects, champion TRM, and provide crucial feedback
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