Account Director, Client Experience

Weber Shandwick•Washington, DC

58d

About The Position

Part of The Weber Shandwick Collective (TWSC), we're the earned-first global communications agency, led by world-class strategic thinkers and creative activators. We create shared and sustainable value for businesses, people, and society. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world's leading brands and businesses. Our game-changing work is recognised by some of the most prestigious industry awards bodies, and we have won more than 135 Lions at the Cannes Lions International Festival of Creativity. We're also PRWeek's 2024 Global Agency of the Year as well as being listed on the Ad Age A-List 2024 and Fast Company's Most Innovative Companies 2024. What's Happening? Join our vibrant Tokyo team where cultural insight meets bold ideas. Weber Shandwick is seeking a talented and proactive Senior Manager / Account Director (title commensurate with experience) to join our growing Consumer practice, working with top-tier domestic and global brands across lifestyle, hospitality (hotels & resorts), food & beverage, consumer devices, and consumer goods. This is an exciting opportunity for a mid-level communications professional who is passionate about developing integrated campaigns that resonate with Japanese consumers. You will work closely with both clients and internal teams to support strategic planning, lead media and influencer outreach, and deliver exceptional results that drive brand impact.

Requirements

5-7 years of experience in public relations or integrated communications, ideally in a PR agency setting
Strong interest and/or background in consumer sectors such as lifestyle, hospitality, food & beverage, consumer devices and consumer goods
Native-level Japanese communication skills, with strong verbal and written English proficiency
Experience developing and executing media strategies, and maintaining strong relationships with lifestyle and national media in Japan
Comfortable collaborating with global teams and translating high-level strategies into locally actionable plans
Skilled in managing multiple projects simultaneously, with strong attention to detail and timelines
Confident communicator and thoughtful team player who contributes proactively
Familiar with influencer and digital campaign execution in the Japanese market
Passionate about cultural trends and creative storytelling

Nice To Haves

A collaborative mindset and positive energy
Curiosity for Japanese consumer culture and brand storytelling
Strong work ethic and commitment to high-quality delivery
A desire to grow as a communications professional within a supportive and global environment

Responsibilities

Serve as a day-to-day contact for clients, managing communications projects and helping to ensure quality execution
Translate global brand strategies into locally relevant storytelling for the Japanese market
Lead media and influencer relations efforts, including developing pitches, securing coverage, and building relationships with lifestyle and consumer journalists
Monitor cultural, consumer, and category trends to identify proactive PR opportunities
Support campaign planning, project timelines, and reporting, working closely with internal strategy, creative, and digital teams
Partner with external vendors including event agencies, content creators, and production teams to bring ideas to life
Manage account budgets and activity tracking with precision
Contribute to proposal development and assist with new business opportunities
Help guide and mentor junior staff members, offering feedback and supporting their growth
Participate in internal workshops and cross-team collaboration to continue building your skills and knowledge