Account Coordinator

NorthPoint Development•Kansas City, MO

1d•Onsite

About The Position

This role is onsite in Kansas City About WarehouseQuote: At WarehouseQuote, our clients hire us to manage their 3PL Warehousing Network. We do this by leveraging technology, data intelligence, and operational excellence to drive clarity, growth, and innovation with excellence in all that we do. WarehouseQuote has built an integrated network of warehouses that can provide customers with on-demand scalable capacity. Customer inventory inside the WarehouseQuote network is managed by proprietary technology that can be utilized to provide real-time inventory visibility and forecasting. What weve been able to accomplish is not possible without our people, culture, and core values. Its our not so secret sauce. - Benjamin Hagedorn (CEO) The Role The Account Coordinator supports the day-to-day needs of our clients. This teammate will ensure that we are communicating timely, effectively, and with intentionality to internal and external stakeholders. SHIFT: 11:00 AM - 8:00 PM CST

Requirements

WarehouseQuote only hires A+ rock stars who are dedicated to our core values and will work to maintain our incredible culture.
We are dedicated to hard work and supporting each other and the community in which we live. We do this by investing in leadership and development efforts, supporting each other, having open and honest conversations, empowering everyone to take ownership of the things that are important to them, group charitable events, and, among other things, planned/impromptu company outings.
Excellent time management, interpersonal, listening, and written and verbal communication skills
Strong technical skills and ability to learn computer programs
Ability to multi-task, stay organized, and adapt quickly in a fast-paced, customer-focused environment
Teammates who are committed to our CORE VALUES: Putting People First Our team doesnt leave anyone behind. If help is needed, we jump in to support Do The Right Thing Every Time Even when it doesnt benefit individuals or the organization, we always do whats right Taking Ownership of Every Situation This includes our mistakes, and our personal development Financial Discipline We will never risk the long term health of the company for short term gain Living Generously We selflessly and humbly give of our time and talent to make a positive impact on those around us

Responsibilities

Responsible for daily order management, which includes:
Communication via phone, email, and various systems
Executing on Standard Operating Procedures
Troubleshooting issues and errors
Detailed Exceptions tracking - When something goes wrong we document and communicate the issue
Maintaining a high level of positive Client Service - We are kind, but firm with service expectations