Account Coordinator

Wild Marketing Group•Waukesha, WI

10d

About The Position

COMPANY INFORMATION: Wild Marketing Group is an award-winning creative marketing solution focused company. We are all about people and process. Though products are important to our business, they come secondary to the customer experience and ideas we deliver to our clients. We focus on the customers’ needs to find the perfect match for services, creative designs and custom products. JOB PURPOSE or JOB SUMMARY: Seeking a highly organized, detail-oriented, customer-focused, self-motivated individual to be an intricate part of our internal sales department. The Account Coordinator will be responsible for working directly with our Account Executives and Account Managers. This role is predominantly focused on order entry, project coordination and client service and is ideal for someone looking to grow in a fast-paced sales and marketing environment.

Requirements

Degree or experience in business administration, marketing, supply chain or customer service
Strong work ethic, high energy, self-starter and motivated to support the customer
Excellent communication, active listening and analytical skills
Proficient in Microsoft Office, PowerPoint, excel and data entry
Strong attention to detail
Ability to work independently, demonstrate a team-based demeanor, and creative thinking
Proficient time management in a fast-paced environment
Excellent written and verbal communication skills
The ability to interact professionally at all levels

Nice To Haves

1+ years of promotional, branded merchandise and/or apparel experience preferred
Understanding of general accounting principles and NetSuite software a plus
ASI/promotional product industry experience beneficial

Responsibilities

Enter client order details and generate corresponding vendor purchase orders
Review and help interpret vendor invoices and order acknowledgments
Maintain and update project timelines, order statuses, and internal systems
Communicate with vendors and customers to confirm approvals and order details
Provide order updates to internal teams and clients as needed
Assist in sourcing promotional and branded merchandise solutions
Support the development of client presentations and proposals (PowerPoint)
Confirm the order shipment with tracking details and monitor for arrival
Assist with resolving vendor billing discrepancies and updating ERP systems
Support Account Managers and Account Executives with day-to-day account needs
Help ensure all project details are accurate and aligned with client expectations
Maintain organized records of projects, orders, and communications
Stay current on basic industry trends, products, and processes
The ability to manage multiple projects at one time and remain organized