Account Coordinator

Blue State•Oakland, CA

26d•Hybrid

About The Position

Lead clients — and their teams — to greatness. In this role, you’ll work to take our clients’ complex problems, break them down into solvable pieces, and match them with Blue State’ teams and expertise. You’ll serve as a close partner to key clients, instinctively understanding their business challenges and translating them into briefs that inspire our strategy and delivery teams. You’ll lead and facilitate smart conversations with a variety of organizations, challenging their thinking to ensure we deliver the best possible outcome. We value new approaches and perspectives and it's our priority to make space for your growth and development. If you want to advance your career by working with clients facing diverse challenges across a variety of industries, this is the place for you. Blue State is a purpose-driven agency. We partner with leading causes, brands, and campaigns and create real change. From AARP and Doctors Without Borders to Amnesty International and Oxfam, we transform how brands and causes raise money, influence policy, build platforms, and grow communities of supporters. Led by the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency in the US and London. Our Accounts and Project Management Team is at the heart of everything we do. Our charge is to take complex problems and break them down into solvable pieces. We are close partners with our clients, understanding their needs, worries and hopes and translating that into inspirational charges for our creative, strategy, and technology teams. We are intellectually curious and love to explore the use of new digital platforms and tools. Our energy and our passion for our work is contagious.

Requirements

3+ years of relevant experience in client services, digital marketing, paid media, fundraising or a related area
Excellent written and oral communication skills, team oriented mindset, attention to detail
Experience with (or willingness to learn) project management tools and methodologies
Ability to adapt to new situations, solve problems on the fly, and communicate with those around you.
Experience project managing paid media campaigns (e.g. paid social, search advertising, or offline advertising)
Teamwork and scrappiness required. You are adaptable, curious, and always looking for ways to make things more efficient.
Whether it is Slack, Zoom, or email, you are a clear and responsive communicator. You approach communication with empathy and respect. You manage your time well and are excited to dive into multiple projects at once.
A shared passion and curiosity for making change. This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we’re always making progress.
Ability to be resourceful, inspired, and self-driven while jumping in to play different roles on a project.
The ability to act as a role model at Blue State and embody our working agreements.

Responsibilities

Coordinate delivery across multiple client accounts, driving the best strategy and/or execution to meet clients’ needs in an agile and responsive way
Manage multiple projects simultaneously and understand project priorities in the context of agency and client expectations
Coordinate and monitor the work of internal delivery teams to complete tasks on time and within budget
Contribute to the production, delivery, and QA of emails, social media content, and web pages
Plan, schedule, and estimate costs of new and existing business
Draft client-facing proposals and memoranda, presentations, strategic plans, and other internal or client-facing materials
Have a clear view of Blue State’s various offerings and identify opportunities to add value and support clients’ needs as they expand or change
Have a finger on the pulse of cutting-edge developments taking place in tech and digital organizing - inviting opinions from peers and sharing our point of view with clients