Account Coordinator

Just Floors•Apopka, FL

About The Position

As an Account Coordinator in the Flooring industry, your main responsibility will be to provide support and coordination for various accounts related to flooring products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. · Building and maintaining relationships with clients. · Assisting clients with product selection, pricing, and availability information. · Preparation of job files and orders and managing all schedules. · Coordinating with internal teams, such as sales, logistics, and warranty, to ensure smooth order processing and delivery. · Managing and updating client accounts, including contact information, order history, and special requests. · Providing accurate and timely information to clients regarding product specifications, installation guidelines, and warranty details. · Preparation of proposals, contracts, and other relevant documentation. · Resolving any customer issues or concerns in a professional and timely manner. · Regular and reliable attendance. SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

Must have excellent communication and interpersonal skills.
Strong attention to detail.
A solid understanding of flooring products, installation processes, and industry standards is preferred.
Proficiency in using computer software and other relevant tools for coordinating accounts is expected.
Must be able to work in a team environment.
Ability to sit at computer monitor for long periods throughout the day.
Must possess the ability to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

Nice To Haves

A solid understanding of flooring products, installation processes, and industry standards is preferred.

Responsibilities

Building and maintaining relationships with clients.
Assisting clients with product selection, pricing, and availability information.
Preparation of job files and orders and managing all schedules.
Coordinating with internal teams, such as sales, logistics, and warranty, to ensure smooth order processing and delivery.
Managing and updating client accounts, including contact information, order history, and special requests.
Providing accurate and timely information to clients regarding product specifications, installation guidelines, and warranty details.
Preparation of proposals, contracts, and other relevant documentation.
Resolving any customer issues or concerns in a professional and timely manner.
Regular and reliable attendance.