Account Coordinator

HUB International • Bryan, TX

1d

About The Position

The Account Coordinator plays a crucial role in our dynamic team, providing essential administrative support under the guidance of an Account Manager in the employee benefits insurance sector. As an Account Coordinator, you will be responsible for managing administrative tasks related to ID cards, census data, carrier relations, and claims support. This position is ideal for detail-oriented individuals with strong organizational skills and a commitment to delivering exceptional service.

Requirements

• Proven administrative experience, preferably in the employee benefits insurance industry.
• Strong organizational and multitasking skills.
• Detail-oriented with a focus on accuracy in administrative tasks.
• Excellent communication and interpersonal skills.
• Proficiency in MS Excel, Word, and Outlook.
• Ability to work collaboratively in a team-oriented environment.
• High school diploma or equivalent.
• Possession of a current TX Life, Health & Accident license is required.

Nice To Haves

• Previous experience in a customer service or administrative role is desirable.

Responsibilities

• ID Card Management: Generate and manage employee ID cards, ensuring accuracy and timely distribution. Collaborate with carriers to address ID card-related inquiries and discrepancies.
• Census Data Administration: Assist in the collection, organization, and maintenance of client census data. Work closely with Account Managers to ensure accuracy and completeness in census data reporting.
• Carrier Relations Support: Facilitate communication between clients and insurance carriers. Assist in resolving administrative issues, inquiries, and coordination with carriers.
• Claims Support: Provide administrative support in the claims process, ensuring accurate and efficient handling of claims-related documentation. Collaborate with carriers to address inquiries and facilitate timely claims resolution.
• Client Interaction: Serve as a responsive point of contact for clients on administrative matters. Coordinate with Account Managers to address client needs and concerns.
• Documentation and Record Keeping: Maintain organized and accurate records of ID cards, census data, carrier communications, and claims-related documentation.
• Team Collaboration: Work collaboratively with Account Managers and other team members to ensure a cohesive and streamlined workflow. Assist in team initiatives and projects as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED