Account Coordinator Cosmetics

Belk

21d•Onsite

About The Position

This position will be in the Asheville, NC area and will require travel to nearby stores. The Account Coordinator manages and coordinates all retail activities relating to their vendor line in all stores carrying the vendor's merchandise. The Account Coordinator is an exempt role that reports to the VP, Center Core Retail Operations & Events. This role serves as the liaison for Belk and the vendor and will uphold the standards set forth by Belk Stores. We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights. Back to Belk Careers Home Back to Belk Job List Accessibility Guidelines Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We’re constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines. If you can’t access information on belkcareers.com due to a disability, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 to help you with the application process. We are an Equal Opportunity Employer We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

Requirements

Four-year degree or equivalent experience in retail environment
Expertise in a business/functional area
1 - 3 years supervisory experience
Beauty retail experience
Artistry Skills
Proficient in Excel, Microsoft Word, Social platforms – Instagram, Facebook, TikTok, understanding of retail store operations.
Travel to stores, seminars, and off-site facilities
Proficient in use of standard office equipment (computer, printer, copy machine, telephone, etc.)
Make presentations to all levels of management.
Ability to stand for majority of the work day
Ability to communicate clearly in English
Ability to lift to 30 lbs. above shoulder level

Responsibilities

Meet and/or exceed line specific annual sales plan
Meet and/or exceed seasonal gift and event goals
Meet and/or exceed gift goals (gift with purchase, gift with visit) and manage promotional calendar
Plan, execute, meet and/or exceed localized events, and National Makeup Artistry events
Analyze and monitor associate sales per hour goals, units per transaction goals and credit application goals via the Belk scorecard
Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.)
Monitor and review associate scorecard results. Create plan to coach and develop associate to meet and exceed key KPIs
Recruit, hire, develop, train and coach top beauty advisor talent to ensure hours utilization
Ensure the utilization of Concierge and clientele development by each Beauty Advisor
Recognize top performers and coach sales associates who are performing below expectations
Evaluate, recommend, and deliver sales associate training, as necessary
Identify sales opportunities and communicate business updates to Belk field/corporate leadership and vendor. (Field – RVP, SM, STM. Vendor – Field Director. Corporate – VP and Buyer.)
Visit stores regularly (minimum - in store 5 days a week) 6 hours per visit with clear brand focus
Interact with Sales Associates, ASMs, STMs and Store Manager during store visits. Create and maintain relationships that influence entire store to drive sales.
Maintain consistent verbal and written communication with Belk field/corporate leadership and line specific field executives.
Present and participate on weekly leadership call with Belk VP/buyer and vendor leadership.
Attend and present (as required) internal and vendor specific business meetings.
Follow established visual merchandising concepts as published by Belk Corporate Visual
Ensure timely floor setup for promotional events and seasonal business activities
Coordinate execution of approved in-store promotional events and contests
Inspect counter standards to include cleanliness, counter set up compared to current vendor schematics and stockrooms (damages, RTVs, organization and cleanliness)