Account Associate-Inside Sales

McCoy-Rockford Inc•Austin, TX

About The Position

Entry level sales position with line of progression to Account Executive or Account Manager. Responsible for inside sales activity (phone calls and walk-in customers). Learn and partner with key departments and stakeholders to fully develop understanding of technology, processes, products, and service.

Requirements

6 months – 1 year previous sales experience required
Knowledge of MS Office required
Strong organizational skills with high attention to detail
Excellent customer service skills
Time management and organization skills
Ability to work with a diverse group of people
Ability to adapt and flex as business needs change
Ability to work in a fast paced environment
Good judgment, problem solving and decision making skills
Ability to multi-task and work with many interruptions
Valid driver’s license with a clear driving record per McCoy’s policy and proof of automobile insurance.

Nice To Haves

Office Furniture experience preferred
Bachelor’s Degree preferred

Responsibilities

Maintain showroom hours from 8am-5pm M-F
Interview and qualify customers and prospects
Provide clients with information and advice on the purchase of McCoy-Rockford products and services.
Meet or exceed revenue and GP goals
Identify, qualify & track all activity utilizing CRM
Complete quotes or sales orders and submit completed specifications to Sales Administration for processing.
Ability to create small scale design plans for mid-market customer base
Work with the Showroom Director in preparing for and participating in showroom presentations & events
Assists in maintaining the Resource Library
Perform manual and computer-assisted searches, including on-line searches for resources
Key information into computer to order, search for or store selected library materials
Assist in maintaining Vendor “red book” database as required
Maintains professional and technical knowledge by attending sales meetings, training and presentations
Continue to advance industry and career knowledge while representing McCoy-Rockford through the participation in networking and market activities