Access to Information & Privacy Coordinator – (Contract)

Tarion

19h•Hybrid

About The Position

Access to Information & Privacy Coordinator, AIPC041726 Department: Law Type of Position: Full Time, 9-Month Contract Location: 7th Floor, 5160 Yonge Street, Toronto, ON Reporting to: Legal Counsel Work Model: Hybrid – flexible work schedule (All remote work must be completed from your home office within the province of Ontario.) Grade: K Posting Status: Open Salary Range: The salary range for this position is $67,520 - $101,300 per year About Tarion Since 1976, Tarion has served new home buyers and new homeowners by ensuring that one of their life’s biggest investments is protected. Almost every new home in the province is covered by a new home warranty. This warranty protection is provided by Ontario’s builders and lasts up to seven years. It is backstopped by Tarion. More than 375,000 homes are currently enrolled in the warranty program. Every year about 55,000 new homes are enrolled. How We Mak e a Difference A home is one of life’s biggest purchases. As an independent, not-for-profit organization, Tarion provides Ontario’s new home buyers and owners with peace of mind that their purchase is safeguarded through the province’s new home warranty and protection program. Almost every new home in the province is covered by a new home warranty. Tarion ensures consumer protection by providing free tools, guides and resources to help homeowners understand their builder’s warranty and navigate warranty claims with confidence. If a builder does not meet their warranty commitments, Tarion offers guidance to help homeowners ensure they receive the coverage they’re entitled to, and when necessary, steps in to help resolve warranty claims. About the Team The Tarion Law department has three broad functions: operational, support and policy development. A key operational component of the administration of the Ontario New Home Warranties and Protection Plan is dispute resolution, which Law addresses in courts, arbitrations and tribunals. Law supports other Tarion departments, the CEO and the Board of Directors by providing sound legal advice and recommendations regarding Tarion’s operations and special projects. Law is also involved in the development of Tarion’s policies and strategic initiatives. Reporting to the Legal Counsel the Access to Information & Privacy Coordinator is responsible for processing and tracking all access to information requests submitted to Tarion. Such steps include, but are not limited to, the following:

Requirements

Completion of Post Secondary education.
Information Privacy Professional (CIPP/C) and/or Certified Records Manager (CRM) or equivalent.
Significant experience in one or more of the following: the management of FOI and privacy in a large public sector corporate environment; a law clerk role supporting a privacy function; or experience as an information coordinator or investigator with a privacy focus or as support for a privacy officer.
Coursework and training related to freedom of information and privacy legislation.
Knowledge of FIPPA/MFIPPA and related legislation, regulations, policies, procedures, interpretations and Information and Privacy Commissioner’s orders pertaining to Ontario is an asset.
Ability to research Orders of the Information and Privacy Commissioner of Ontario, legislation, and/or case law, and ability to identify and apply guiding principles to decisions relating to access to information requests where appropriate.
Work independently under minimal supervision, with occasional consultation for new or complex problems.
Demonstrated ability to handle sensitive issues and maintain confidentiality.
Ability to communicate effectively both orally and in writing.
Strong research and analytical skills.
Demonstrated experience using software programs such as Microsoft Office.
Provide guidance to administrative support, as necessary.
Excellent customer service skills with an ability to exercise tact, courtesy and sound judgment in relations with internal and external interested parties.

Responsibilities

In a respectful and professional manner, answer all written requests for access to information, in accordance with Tarion’s Access to Information and Privacy Code (consistent with the principles of FIPPA as required by Tarion’s Administrative Agreement)
Verify the identity of requestors and confirm entitlements to requested information
Clarify access requests with requesters and respond to questions around Tarion’s Access to Information and Privacy Code, as required
Review voluminous requests for reasonableness and review with requesters to reduce the size and complexity of a request, if appropriate
Send third party notices to third parties where necessary (e.g. when requested records contain third party information)
Search, locate, retrieve, review and sort requested records, including electronic, paper and the ordering off-site paper records as necessary.
Compile all documents to respond to requests for access to information.
Conduct analysis, and vetting of proposed documents for privacy issues, and redact or otherwise address privacy issues as necessary.
Coordinate and liaise with staff across all departments to ensure the completeness of records
Provide support to other departments with respect to disclosure and records management obligations
Solicit advice from Legal Counsel on privacy issues and disclosure concerns, as necessary
Prepare and deliver formal responses to access requests
Compile Access to information inquiry Statistical Reports by: Preparing regular reports for submission to leadership team, Board committees, or other internal committees.

Benefits

We believe that Tarion’s employees are its most valuable asset.
We strive to provide a welcoming work environment.
We offer employees a competitive compensation program, opportunities for learning and development, an employee discount program, access to wellness programs, and a variety of Employee Assistance Program tools and online resources to support well-being.
At Tarion, we believe that a strong commitment to diversity and inclusion allows employees to perform at their very best and underpins a culture in which everyone feels they have an equal opportunity to belong and build a career.
Tarion is committed to developing and maintaining work environments and practices that ensure equality of opportunity in recruitment, selection and promotion, and to removing systemic barriers so that employees have every opportunity to feel included in the workplace.

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