Health Information Access Assistant

Cahaba Medical Care Foundation•Centreville, AL

12d•Onsite

About The Position

Purpose: Establish and standardize systems and procedures for the distribution and use of health information throughout the organization, as well as coordinate and refer functions with all other departments. Assists staff in clinics, corporate office, and residency office with clerical assignments.

Requirements

Time Management
Organization
Attention to Detail
Quality Focus
Professionalism
Productivity
Thoroughness
Deadline-Oriented
Internal Communications
Reporting Skills
Knowledge of medical terminology
Ability to organize and process work efficiently
Proficiency in computer programs and applications
Ability to independently assume other responsibilities in addition to routine duties
Must be a team player and self-motivator
Ability to communicate clearly
Ability to use EMR software and basic office software
Accuracy and thoroughness in detail intensive tasks
Strong written and verbal communication skills
Strong customer service skills

Responsibilities

Document of all patient care in electronic medical record (EMR)
Complete patient paperwork including prior authorizations, home health paperwork,
medical supply paperwork, etc
Respond to patient messages, schedule appointments and procedures
Work through assigned tasks in EMR
Obtain referral when scheduling with a specialist, Schedule all Doctor to Doctor referrals and diagnostic testing for the patients within the time frame requested by the patient or doctor
Check insurance plans to ensure the doctor or facility is in network prior to scheduling with a specialist or hospital for testing
Obtain prior authorization on all high tech imaging services, surgical procedures, sleep studies, and Psychological services. Some insurance will not require but an attempt must be made. Always obtain the name of the insurance representative. If an authorization is not required ask for a reference number for the call
Obtain detailed benefit coverage for psychological services, dietary services, surgical procedures, global maternity, injections, and sleep studies with all insurances.
Obtain a name and reference number for the benefits quoted
Generate diagnostic orders and fax to the relevant imaging facility
Notify patients of their scheduled appointments
Demonstrate excellent organizational skills
Responds to Medical records, medication prior authorizations, and paperwork for All clinical sites
Under the direction of the Nurse Manager, work on clinical tasks, including Athena buckets
Distribute records into patient charts in Athena
Fax records via Athena Fax
Other tasks as assigned by Nurse Manager
Physical Location will be at the Brent Bank Building