Access Services Assistant

University of Oregon•Eugene, OR

10d•$18 - $24

About The Position

The University of Oregon Libraries seeks a dedicated Library Technician 1 to join the Resource, Access, Discovery, and Delivery (RADD) team. This role supports UO’s educational and research mission by delivering outstanding public service and facilitating access to library resources at the Knight Library. Responsibilities include staffing the public service desk, assisting patrons with account inquiries and material checkout, explaining library policies, maintaining physical resources, processing patron requests, and contributing to service and professional development. The position requires the use of online library systems, strong customer service, technical, and communication skills, and the ability to work independently and collaboratively in a diverse, dynamic environment. Experience in public service and using the Alma/Primo ILS is preferred.

Requirements

1 year of general office experience, preferably in a library setting; OR,
High school diploma or equivalent; OR
An equivalent combination of current (within 5 years) library experience, training and/or education in related fields;
AND, basic knowledge of standard applications such as office technology and cash transactions, searching and retrieving information, integrated system databases and web-based applications.
Excellent customer service.
Effective communication.
Basic technical skills.
Practical judgement.
Basic problem solving.
Effective organization and prioritization skills.
Helpful collaboration.