Access Lead- Heart Clinical Support

State of Virginia•Charlottesville, VA

34d•$16 - $31

About The Position

These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience. Individual contributors who provide support to an organization, often in direct service, operational, technical or administrative functions. Spends majority of time in the delivery of support services or activities, typically under supervision. Opportunities for progression outside this career stream are typically limited without additional education or significant training and experience. Seasoned individual contributor. Works under limited supervision for routine situations. Provides assistance and training to lower level employees. Problems are typically non-routine and require analysis to understand. Makes minor adjustments to working methods and independently develops solutions to problems. Explains practices, procedures and policies to reach agreement with others outside of the Job Area.

Requirements

Education: High School Graduate or equivalent required, Associates Degree in a related field preferred.
Internal Candidates: Demonstrated proficiency in the duties of the Access Associate Senior role.
External Candidates: 3 years' experience in a clinical setting (hospital, surgery center or ambulatory clinic) in an administrative or clinical role required.
License/Certification: None required. Certified Healthcare Access Associate (CHAA) preferred.
Proficient communication skills across spoken and written domains. Adequate auditory and visual skills.
Attention to detail and ability to write legibly and compose messages clearly and concisely.
Completed coursework or on-the-job training in medical terminology and/or CPT-coding and/or anatomy.
Strong problem-solving skills.
Required Computer Applications: MS Office (Word, Excel, and Outlook) and Epic.
Must be able to understand and comply with policies and procedures.
Job requires sitting for prolonged periods; frequently bending/stooping, reaching (overhead, extensive, and repetitive: computer keyboard and mouse use). Attention to detail and ability to write legibly; Ability to lift/push/pull less than 20lbs. May be exposed to chemicals, blood/body fluids and infectious disease.