Access Control Technician

University Hospital, Newark NJ•Newark, NJ

2h•Onsite

About The Position

Under the direction of the Manager Access Control, the Access Control Technician provides access control services throughout University Hospital and its associated facilities. Primary responsibilities include the installation, maintenance, and protection of physical security components such as doors, hardware, and electronic security devices. The technician is also responsible for responding to routine and emergency service requests, ensuring equipment is used properly and securely, and maintaining accurate records of all work performed.

Requirements

High school diploma or GED required.
Three (3) years of experience in access control systems, locksmithing, physical security, or building maintenance, preferably in a healthcare or large institutional setting.
Experience installing, repairing, and maintaining electronic locking mechanisms, badge readers, or security control panels required.
Ability to read and interpret blueprints, schematics, and technical documentation.
Strong written and verbal communication skills, with the ability to document work clearly and communicate effectively with colleagues, managers, and vendors.
Demonstrated ability to manage time, prioritize tasks, and respond to urgent repair requests efficiently.
Proficiency using work order systems and maintaining accurate service records.
Must be detail-oriented, organized, and capable of working independently with minimal supervision.

Nice To Haves

Vocational or technical training in electronic systems, security technology, or a related field preferred.
Familiarity with building codes, security protocols, and basic electrical systems preferred.

Responsibilities

Uses, maintains, and safeguards all department-issued equipment, including tools, monitoring devices, and security hardware.
Installs, repairs, and maintains electronic and mechanical access control systems in accordance with departmental guidelines and applicable regulations.
Completes assigned projects in alignment with departmental policies and New Jersey state laws.
Follows scheduled work assignments and prioritization as directed by the Access Control Manager.
Responds promptly and effectively to routine and emergency service calls.
Accurately completes Access Control Request Forms, work orders, and daily activity logs.
Assists the Access Control Manager in managing and tracking inventory of departmental equipment and supplies.
Supports departmental efficiency by arriving on time, completing assignments promptly, and maintaining strong attendance.
Prepares detailed reports and maintains clear oral and written communication with staff and supervisors.
Adheres to day-to-day operational standards and procedures established by the department.