Access Center Program Manager

COALITION FOR RESPONSIBLE COMMUNITY DEVELOPMENT•Los Angeles, CA

just now•Onsite

About The Position

Under the direction of the Associate Director of Housing & Support Services, the Access Center Program Manager will work collectively to develop support services for young people experiencing homelessness that face the greatest barriers of becoming stably housed and meeting their individual needs. The Access Center Program Manager will be responsible for daily functions for Ruth’s Place Access Center and will provide supervision and support to staff and coordinate/facilitate program collaboration amongst partner agency, public agencies, property management, and other key partners. The Access Center Program Manager will also organize and manage internal program operations, included but not limited to monitoring daily functioning of operations including attendance review and payroll records.

Requirements

1-2 years’ experience or related work and BA Degree
Experience working with people facing multiple barriers to housing stability, such as foster care, justice system experience, and mental health challenges.
Experience working with homeless youth, single adults, and families.
Demonstrated experience implementing programs and monitoring contract performance.
Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.
Demonstrated ability to work on multiple projects simultaneously and to meet deadlines.
Reliable transportation: valid driver's license, and car insurance as required by law, as appropriate.
Must display professional and appropriate email etiquette.
Must display the ability to facilitate small and large groups.
Knowledge and experience of Microsoft Office (Excel, Word, Power Point)
Outstanding organizational and leadership abilities
Strong interpersonal and team building skills.
Aptitude in decision-making and problem-solving.

Nice To Haves

Preferred two years of supervisory experience.
Bilingual in English/Spanish preferred.

Responsibilities

Overseeing daily functions for Ruth's Place Access Center.
Provide training and leadership development to staff, including in emergencies & crisis situations.
Provide supervision and support to the staff and coordinate/facilitate program collaboration amongst partner agency, public agencies and property management and other key partners.
Utilize and manage Problem-solving and Prevention funds to support TAY with quickly resolving housing crisis and preventing homelessness.
Support Housing Navigation team with landlord engagement to support TAY with finding and securing Permanent housing.
Ensure all clients’ paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through on-going audits of electronic databases and chart reviews.
Ensure that services to clients are reflective of CRCD model, which emphasizes customer choice, harm reduction, and psycho-social rehabilitation.
Be available to respond to emergency calls and situations on an on-call basis.
Participate in meetings related to Homeless TAY (ages 18-24) in LA County.
Develop, enhance, and expand relationships with other agencies and public entities to support TAY Develop, enhance, and expand relationships with other agencies and public entities to support TAY.
In coordination with the Associate Director of Supportive Housing, provide budgetary oversight of program administration and ensure program revenue and expenses are within the adopted annual budget.
Produce Reports as requested by the Director of Grants & Programs at CRCD associated with the Supportive Services Department.
Organize and manage internal program operations, included but not limited to monitoring daily functioning of operations, review attendance and payroll records.
Uphold CRCD’s Mission Statement and 5 Year Strategic Plan