Ambulatory Access Center Manager

UC HealthCincinnati, OH

About The Position

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. Supports and participates in the development and management of the centralized call center. Assists the Service Center Supervisor with the day-to-day activities relating to process problems/changes, inter-department communication receiving of feedback, and adjusting workflow. Monitors data and team processes while supporting the call center's focus to improve the services provided.

Responsibilities

  • Supports and participates in the development and management of the centralized call center.
  • Assists the Service Center Supervisor with the day-to-day activities relating to process problems/changes, inter-department communication receiving of feedback, and adjusting workflow.
  • Monitors data and team processes while supporting the call center's focus to improve the services provided.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

1-10 employees

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