Academic Support Coordinator

Concordia University, Chicago•River Forest, IL

4d•Onsite

About The Position

Under the general supervision of the Associate Dean for Academic Resources, the person selected for this position is responsible for coordinating academic accommodations, providing guidance, and advocating for students seeking accommodations, in compliance with ADA laws. Responsibilities include reviewing documentation, facilitating the interactive process used to determine reasonable and appropriate accommodations, and maintaining records of students who register for accommodations. In addition, the coordinator may be responsible for assisting the Associate Dean in managing the day-to-day operations of the CULearn tutoring program, representing CULearn at various campus events, and developing and implementing academic support programs and initiatives. This position is located in River Forest, IL. Responsibilities: Communication As a Concordia value, service is achieved through professional, responsible, timely, and compassionate communication with all university stakeholders. Collaboration with faculty and staff required to effectively promote academic support resources is critical for student success.

Requirements

Bachelor's degree in Education, Disability Studies, Social Work, Counseling, Psychology, or a related field
Experience working with individuals with disabilities, preferably in a post-secondary setting
Knowledge of ADA, Section 504, and reasonable accommodation practices
Ability to maintain student confidentiality
Ability to meet deadlines and problem-solve effectively
Excellent verbal, written, and listening skills
Strong interpersonal, communication, and advocacy skills
Excellent organizational skills and attention to detail
Ability to work independently while contributing to a small, collaborative team
Commitment to supporting the needs of students, especially those from underrepresented populations
Commitment to supporting students in a faith-informed, inclusive learning environment
Enthusiastic supporter of Lutheran higher education and Concordia University Chicago

Nice To Haves

Master's degree in a related field
Experience at a small college or faith-based institution
Familiarity with learning disabilities, ADHD, mental health conditions, chronic illness, and neurodiversity
Bilingual Spanish is preferred but not required
Ability to communicate using American Sign Language is preferred, but not required
Microsoft Office Suite
Technologically proficient- knowledge of university information systems is a plus
Navigate
Maxient
Banner
DegreeWorks
Blackboard Learn
Blackboard Analytics/Intelligence

Responsibilities

Coordinate disability-related academic accommodations in line with approved documentation
Conduct intake meetings with students to assess functional impacts and accommodation needs
Develop, implement, and review individualized accommodation plans
Liaise with faculty, academic departments, and support services to facilitate accommodations
Educate students on self-advocacy, rights, and available support services
Maintain confidential student records and documentation in accordance with privacy regulations
Ensure compliance with relevant disability and accessibility legislation
Support students through academic transitions and challenges
Contribute to accessibility initiatives, training, and awareness across the college
Track, assess, and report accessibility services data
Coordinate and promote CULearn services
Teach a section of COL-100 with a focus on study-skills and mentoring
Survey, assess, and report program outcomes
Represent CULearn at undergraduate orientations, admitted student day, visit days and other recruitment initiatives for incoming students and their families
Conference with prospective students and their families during admission tours on an as-needed basis
Serve as a mentor and resource for all students, and especially those who receive learning accommodations or who are on academic probation
Assist in the management of Navigate Alerts
Perform other duties as assigned