Academic Success Coach

Orbis Education•Utica, NY

4d•$60,000 - $64,350•Onsite

About The Position

Orbis partners with colleges and universities to expand their pre-licensure healthcare programs. Our partners leverage our expertise to produce thousands of high-quality graduates ready to enter the workforce and meet employers’ demands. The Academic Success Coach plays an integral role in the support and success of students in an accelerated nursing program at our site in Utica, NY. Major responsibilities include academic advising/success coaching and the retention/persistence of enrolled nursing students. The Success Coach interacts with students, university faculty and advising teams, professional staff, and other program personnel to enhance and facilitate the progression, and graduation of students. If your area of expertise is counseling, coaching, guiding and cheerleading in a higher ed setting, please join us! Do you have a strength in relationship building? Are you passionate about guiding or mentoring others? This is a very trainable role and those with a background in Education, Guidance, Counseling, or Workforce Development are welcome to apply. Academic Partner: Utica University - Accelerated Bachelor of Science in Nursing Site location : Utica University – 1600 Burrstone Rd, Utica, NY 13502 Schedule: Onsite position, Mon-Fri standard business hours Training Start: 01/12/2026 Compensation: $60,000 - 64,350k salary Benefits: Full benefit portfolio including tuition package

Requirements

Bachelor's degree required.
Positive attitude, high level of energy and enthusiasm
Ability to read, analyze, and interpret reports
Confidence, resilience, strong organizational skills, exceptional persistence, a high level of commitment, and the ability to guide and motivate others

Nice To Haves

Master’s degree in counseling or related field preferred.
Additional ongoing training, certifications, or seminar attendance desired

Responsibilities

Facilitation and support of student progression
Provide on-site success coaching and coordination of appropriate student services
Manage student registration process for each semester (3 per year)
Provides proactive and developmental coaching/advising for all active students
Actively initiates and continues ongoing guidance to students whose grades, attendance, and/or personal barriers put them academically at risk
Communicates concerns about student progress to the student, faculty members, and administration in conjunction with coaching efforts and strategy
Consistently stays engaged with students in order to promote success by using forums such as: one on one meetings, phone calls, face-to-face video chat, and success seminars
Ensures timely coordination of registration of selected courses
Acts as a liaison for student(s) in matters related to academic appeals, readmission requests, grievances, etc. affecting a student’s progress through the program
Appropriately documents communication with students and maintains all required student population reports