Academic Records Specialist

Brigham Young University – Hawaii

3d • $16

About The Position

The Brigham Young University–Hawaii Office of the Registrar is seeking a reliable and detail-oriented Academic Records Specialist (Student Employee) to support core academic records and registration operations. This position offers students hands-on experience in higher education administration emphasizing data integrity, customer service, regulatory compliance, and collaborative office operations.

Requirements

• Currently enrolled student in good academic standing
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Demonstrated professionalism and customer service orientation
• Ability to handle confidential information responsibly
• Proficiency with basic computer applications (Microsoft Office, Google Workspace, or similar)
• Dependable, punctual, and professional

Nice To Haves

• Prior office, administrative, or customer service experience
• Familiarity with student information systems
• Ability to work independently and as part of a team

Responsibilities

• Provide professional front-desk and customer service support to students, faculty, and staff (in person, by phone, and via email)
• Process academic records, enrollment forms, and student requests in accordance with university policies and federal regulations
• Perform accurate data entry and record maintenance in student information systems
• Manage electronic and physical records, including scanning, indexing, and document retention.
• Support office projects related to registration, enrollment, grading, transcripts and related registrar functions
• Maintain strict compliance with FERPA and institutional confidentiality standards
• Assist with the preparation and execution of commencement exercises, including event setup, graduate check-in, distribution of materials, line-up coordination, and day-of support as needed
• Contribute to special projects and operational improvements as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED