Academic Records Coordinator

University of Iowa • Iowa City, IA

7d • $49,000 - $54,000 • Hybrid

About The Position

The University of Iowa Office of the Registrar is seeking to hire a 100%25 full-time Academic Services Coordinator.
If you’re energized by problem‑solving, teamwork, and making a meaningful impact on student success, this may be the perfect role for you! Join a team that keeps the university running with accuracy, integrity, and exceptional service! The Office of the Registrar is seeking a detail‑driven, customer‑focused Academic Services Coordinator to support our Academic Records, Transcripts, and Verifications area.
Join the Office of the Registrar and have an opportunity to:
· Authenticate and verify the accuracy of academic records.
· Apply enrollment changes in academic records using MAUI and National Student Clearinghouse.
· Maintain, interpret, and assist students, faculty, staff and public with student records problems or questions.
· Assist with determining residency (resident vs. non-resident) for tuition classification by applying rules according to State of Iowa code.
· May manage and provide administrative support of Registrar's/UI Service Center staff and Registrar Services Specialist in the areas of transcripts and verifications by providing direction, assignments, feedback, coaching and counseling to assure staff is compliant with UI policies and procedures.
· And more!
For a full job description, including all duties and competencies assigned, please e-mail the contact listed below or visit: Job Opportunities (Org 02 & 35). Click here to learn more about the Office of the Provost at the University of Iowa.
About the Department: In the Office of the Registrar, our mission is to provide the University faculty, staff, students, and public with accurate academic records that support the institution’s primary focus. The Office of the Registrar serves as the institutional guardian for official academic information and records in supporting the faculty, staff, and students of the University of Iowa.

Requirements

• Bachelor’s degree, or equivalent education and experience is required. (Equivalent experience: four additional years of related experience if no higher education degree.)
• Minimum of one year of related work experience.
• Demonstrated experience in training, leadership, and/or leading a team
• The ability to establish, build, and maintain productive relationships and partnerships within and external to own unit and agencies.
• Ability to work in a team-based environment that supports a variety of individuals and groups in a constructive and respectful manner.
• The ability to create, maintain, retrieve, and archive electronic and procedural documents. Follows security and version management guidelines and practices as well as standard processes and procedures to ensure/maintain data accuracy, integrity, and confidentiality.
• Understanding of the necessity and ability to process information with high levels of accuracy and attention to detail.
• Use of communication concepts, tools, and techniques to effectively transmit, receive, and accurately interpret information to various groups.
• Using online records management systems, preferably MAUI (internal UI) system or other student records system or product (I.e., Banner, Peoplesoft).
• The ability to learn and apply broad institutional rules, policies and laws, such as understanding FERPA and other university and federal regulatory procedures.
• MS Office Suite applications such as but not limited to Word, Excel and One Note.

Nice To Haves

• Understanding of the University’s and Registrar’s Office mission, vision, and key factors.
• Demonstrates basic familiarity with cash handling, financial processes, and procedures.
• Experience working in higher education, preferably in a Registrar’s office or role.
• Direct experience and familiarity with FERPA and university regulations preferred.

Responsibilities

• Authenticate and verify the accuracy of academic records.
• Apply enrollment changes in academic records using MAUI and National Student Clearinghouse.
• Maintain, interpret, and assist students, faculty, staff and public with student records problems or questions.
• Assist with determining residency (resident vs. non-resident) for tuition classification by applying rules according to State of Iowa code.
• May manage and provide administrative support of Registrar's/UI Service Center staff and Registrar Services Specialist in the areas of transcripts and verifications by providing direction, assignments, feedback, coaching and counseling to assure staff is compliant with UI policies and procedures.

Benefits

• Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies.
• Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists.
• Grow professionally with advanced training, leadership development, and tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees