Academic Programs Manager

UO HR WebsiteEugene, OR
11h$55,000 - $62,000

About The Position

The Academic Programs Manager (APM) supports the student-facing processes and programs in the Academic Support Unit (ASU). This position works closely and collaborates with the Associate Director with a primary focus on student services and recruitment. These duties include but are not limited to, tracking processes related to the undergraduate and graduate student lifecycle; supervising staff that also support this area; graduate and undergraduate student recruitment; management of course information, registration, and petitions/requests; and managing and maintaining student records and listservs. The APM also supports recruitment efforts by providing collaboration and outreach with campus partners. This position supervises a team of staff that provide support to the APM. The APM reports directly to the Associate Director of the ASU.

Requirements

  • Four years’ experience providing administrative support to a department, program, or other organization
  • Supervisory or lead work experience
  • Ability to learn new skills quickly and adapt well to organizational change.
  • Understanding of and ability to promote principles of diversity, equity, and inclusion, including working with a diverse population and sensitivity to cultural differences.
  • Ability to work in an environment with multiple layers of approvals, policies, and procedures, including ability to adhere to established policies and processes and promote compliance.
  • Ability to communicate clearly and effectively, both verbally and in writing.
  • Ability to plan, organize and multi-task to ensure the completion of responsibilities and manage/support others to succeed in their roles.
  • Ability to utilize standard office software (Excel, Word, Outlook, etc.).
  • Ability to work independently to assess situations and determine next steps.
  • Ability to lead a team and encourage an atmosphere of learning and growth.

Nice To Haves

  • Work experience in higher education, government, nonprofit, or other public sector administration.

Responsibilities

  • Tracking processes related to the undergraduate and graduate student lifecycle
  • Supervising staff that also support this area
  • Graduate and undergraduate student recruitment
  • Management of course information, registration, and petitions/requests
  • Managing and maintaining student records and listservs
  • Providing collaboration and outreach with campus partners

Benefits

  • The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off.
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