Academic Program Spec III

University of Florida•Gainesville, FL

2d•$65,000

About The Position

Are you an experienced academic support professional ready to step into a role that shapes the delivery of one of the nation’s top online undergraduate programs? Reporting to the Associate Director for UF Online, the UF Online Academic Operations Specialist supports the academic mission of UF Online by monitoring course offerings, tracking course development/refresh schedules, and supporting new program launches. With a focus on cross-campus collaboration and project management, this specialist leverages knowledge about UF’s academic system – including the catalog, schedule of courses, registration, learning management systems, and academic approval process – to optimize the academic delivery of UF Online. This role understands the current curriculum at the University of Florida and will analyze academic program data to guide continuous improvement. This position primarily involves cross-campus collaboration with academic units, with limited direct student interaction. Opportunity Reporting to the Associate Director for UF Online, the UF Online Academic Operations Specialist supports the academic mission of UF Online by monitoring course offerings, tracking course development/refresh schedules, and supporting new program launches. With a focus on cross-campus collaboration and project management, this specialist leverages knowledge about UF’s academic system – including the catalog, schedule of courses, registration, learning management systems, and academic approval process – to optimize the academic delivery of UF Online. This role understands the current curriculum at the University of Florida and will analyze academic program data to guide continuous improvement. This position primarily involves cross-campus collaboration with academic units, with limited direct student interaction.

Requirements

Master’s degree and three years of relevant experience; or an equivalent combination of education and experience.

Nice To Haves

Master’s degree with experience in academic advising or academic operations—preferably with online leadership responsibilities.
Knowledge of university academic policies, academic approval processes, and degree planning best practices.
Familiarity with Florida’s Common Course Numbering system and the University of Florida's academic ecosystem is strongly preferred, including the UF catalog, schedule of courses, course scheduling, and student registration process.
Experience with systems such as Salesforce, PeopleSoft, Canvas, Tableau, and Asan.
Demonstrated ability to manage multiple projects simultaneously, prioritize deadlines, and maintain accuracy in a fast-paced, evolving environment.
Proficiency in collecting and analyzing data to evaluate academic programs and support continuous improvement.
Excellent interpersonal, written, and verbal communication skills, with the ability to collaborate effectively across academic departments, administrative units, and campus partners.
Ability to work both independently and collaboratively, demonstrating initiative, adaptability, and attention to detail.
Commitment to operational excellent, student-centered service, and expanding access to engaging academic experiences for online learners.

Responsibilities

Monitor Course Scheduling, Registration, and Readiness Audit upcoming term schedule of courses to ensure accuracy, completeness, and alignment with approved UF Online offerings; track and document term-to-term changes in course offerings. Coordinate with schedulers and campus partners to ensure courses are correctly configured in Campus Solutions; identify, troubleshoot, and resolve scheduling or registration issues. Monitor registration data and enrollment trends, and prepare and distribute regular reports to stakeholders, proactively flagging any concerns. Review Canvas course readiness data to ensure UF Online courses are published and accessible to students by established term deadlines. Evaluate feedback from UF Online academic advisors and academic data to identify opportunities for improvement and recommend enhancements to course scheduling and program delivery.
Maintain and Coordinate Academic Planning and Policy Alignment Develop, maintain, and disseminate a centralized UF Online academic policy handbook to promote consistency, operational efficiency, and business continuity across academic units. Maintain accurate, up-to-date program plans for each UF Online major, including online course inventory, course development schedules, and online course quality review status and designations. Partner with academic units to regularly review program plans and historical enrollment data to proactively identify course development, maintenance, and update needs. Analyze enrollment trends to identify courses requiring additional capacity and opportunities to improve predictability in course rotation and scheduling. Support seat management and enrollment forecasting by analyzing historical enrollment data and providing data-informed recommendations to academic partners.
Support Academic Program Development, Review, and Launch Process Support the development of new UF Online academic programs, including majors, minors, and individual courses through research and data analysis. Review and evaluate new program proposals from academic departments; prepare and present required documentation for UF Online’s Program Adoption Committee. Serve as a primary liaison to academic units during the University Curriculum Committee (UCC) review process; track and communicate the status of UF Online academic approvals. Following UCC approval, coordinate and facilitate the launch of new UF Online programs by guiding academic units through the launch process and connecting them with key stakeholders, including marketing, course production, and enrollment management.
Perform other duties as assigned to support the mission and strategic priorities of UF Online

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