Academic Program Coordinator
About The Position
The Academic Program Coordinator serves as a member of a team providing logistical support for programs, instructors, courses, and services offered through the Division of Pre-College and Undergraduate Programs. Annually, these programs offer over 400 courses in a variety of formats and structures (credit and non-credit; on campus, online, and off-site, including international locations; 1-7 weeks and 9 months long), approximately 500 instructors (Brown faculty, graduate students, and visiting instructors) and undergraduate and graduate student teaching associates/assistants, serving approximately 6,000 pre-college and undergraduate students. The team members work under the direction of the Associate Director for Program Support and in support of Program Directors. The team members provide year-round support for programs by maintaining course and instructor databases, communicating with instructors regarding all aspects of courses (including the details of course offerings, class schedules, classroom needs, media support, computing support, and field trip logistics); ensuring Director of Graduate Studies’ approval of graduate students instructing; and facilitating the flow of timely and accurate information between instructors, department staff, and Program Directors, as well as several Divisional operational areas (including teams in Systems & Business Analysis, Marketing and Enrollment Services, Finance & Operations, and Pre-College Student Life) and University offices (including Environmental Health and Safety, the Registrar’s office, Digital Learning and Design, and academic departments). While each Coordinator has responsibility for supporting specific logistical areas in these ways, each needs to be familiar with the broad range of processes and details the team supports. Academic Program Coordinators also assist with supporting other Divisional events and services as needed, e.g. preparing and staffing events, joining in employment searches, etc. Major responsibilities include: Effectively solicit, track, and communicate course and program information from and to multiple constituencies including Divisional Program Directors and Finance & Operations, Marketing & Enrollment Services, instructors, departmental staff and managers, Directors of Graduate Studies, University offices, and the rest of the Academic Program Coordination team. Implement logistical needs of programs, instructors and courses, including managing and coordinating the provision of services by other University departments and outside vendors Provide general operational support for Divisional programs and respond to request for project support within the Academic Program Coordination team, as needed This position is expected to work at least 4 check-ins per summer as well as support other division events (i.e. College Fair) when needed.
Requirements
- Bachelor’s degree and 1 to 2 years of relevant experience, or equivalent combination of education and experience.
- Excellent written and oral communication proficiency, including the use of email and telephone
- Computer proficiency and experience working with spreadsheets, databases, and enterprise systems such as Salesforce preferred
- Complete working knowledge of Microsoft Office Suite required, and Google products
- Strong attention to detail
- Team-oriented, professional, collaborative, and strong work ethic
- Ability to problem solve and prioritize multiple competing priorities effectively
Nice To Haves
- Experience in an academic setting preferred.
- Computer proficiency and experience working with spreadsheets, databases, and enterprise systems such as Salesforce preferred
Responsibilities
- Effectively solicit, track, and communicate course and program information from and to multiple constituencies including Divisional Program Directors and Finance & Operations, Marketing & Enrollment Services, instructors, departmental staff and managers, Directors of Graduate Studies, University offices, and the rest of the Academic Program Coordination team.
- Implement logistical needs of programs, instructors and courses, including managing and coordinating the provision of services by other University departments and outside vendors
- Provide general operational support for Divisional programs and respond to request for project support within the Academic Program Coordination team, as needed
Benefits
- Benefits of Working at Brown: Information on the Benefits of Working at Brown can be found here.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
