Academic Operations Specialist, Departments of Mathematics and Statistics

University of Virginia

6d•$65,000 - $70,000•Onsite

About The Position

The Statistics and Mathematics departments in the College of Arts and Sciences at the University of Virginia seek an Academic Operations Specialist. The Academic Operations Specialist plays a central role in the day-to-day administration of the academic programs in the Statistics and Mathematics departments. This position serves as a primary point of contact for students navigating academic requirements, milestones, financial aid, and admissions processes — while also partnering closely with other offices in the College and across Grounds. The ideal candidate brings strong attention to detail, comfort with data systems, and a genuine commitment to student success. The successful candidate: Genuinely cares about students and finds real satisfaction in helping them navigate complex academic and administrative processes Has a talent for managing detailed, data-intensive work without losing sight of the bigger picture Balances warmth and professionalism — you're approachable to students while being a trusted partner to faculty and institutional offices Stays organized and accurate under pressure, especially when managing competing deadlines across systems and stakeholders Proactively follows up, closes loops, and doesn't let things fall through the cracks Builds strong working relationships across institutional offices and knows how to get things done within a complex university environment Sees the impact of operational excellence — because when it's done well, everyone succeeds If that sounds like you, the Academic Operations Specialist with Math and Statistics might be exactly what you're looking for.

Requirements

Bachelor’s degree

Nice To Haves

Working knowledge of student related systems including Student Information System (SIS), Student Aid Funding Module (SAFM) in SIS, Slate, and Stellic
Experience working in an academic environment

Responsibilities

Provide direct support to academic program directors and serve as the primary point of contact for students in Statistics and Mathematics departments
Provide guidance and support directors and students with academic requirements, tracking program milestones, degree planning and navigation of academic policies and procedures
Oversee and maintain confidential student records in the Student Information System (SIS); regularly audit student records to ensure students are meeting key requirements or milestone for their programs
Collaborate with academic director and department faculty on semester schedule of courses and timely entry into University systems
Support department leadership with curriculum planning
Coordinate with academic director as well as other department personnel on graduate student funding for each semester including summer and manage the entry into appropriate University systems
Partner with Student Financial Services (SFS) and Graduate School of Arts & Sciences (GSAS) personnel as well as department leadership to resolve any student financial and funding issues that may arise
Support the work of the department Graduate Admissions Committee; enter and track program decisions throughout the admissions cycle in University systems. Coordinate timely and accurate responses to applicant queries
Provide general administrative support across both departments, including correspondence, scheduling, document preparation, records management and purchasing
Serve as a resource on departmental and University policies, directing faculty and students to appropriate institutional offices as needed
Support additional operational and administrative needs as they arise