Academic Assistant, Allied Health Programs

Santa Fe College Employees•Gainesville, FL

22h•Onsite

About The Position

The Academic Assistant provides direct administrative support to the Chair for Allied Health and assists with the general coordination of day-to-day office operations. This includes providing customer service, maintaining schedules, coordinating meetings, textbook ordering, faculty loading, general bookkeeping, and other administrative support tasks. This position also provides faculty and student assistance and may supervise the work of others.

Requirements

An associate degree with two (2) years of experience or a combination of completed education and/or experience equal to four (4) years.
A criminal background check will be conducted.
Ability to work successfully in a multi-cultural environment.
Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
Team Orientation & Interpersonal — highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
Results Orientation – proven ability to set and exceed established targets.
Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
Detail Oriented - Proven accuracy and attention to detail.
Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

Responsibilities

Greets visitors, answers phones, responds to inquiries, resolves issues based on established college policies, and makes appropriate referrals as necessary.
Assists in the resolution of student, employee and/or other issues based on pre-determined college policies or department practices.
Performs a wide variety of administrative tasks including data entry and the drafting, editing, and revision of letters, reports, and other materials; maintains accurate databases and records.
Organizes and facilitates meetings and special events, schedules and coordinates dates and times, venues, attendance, agendas, contracts, hospitality, staffing, and facility arrangements.
May coordinate the adjunct faculty department orientation process.
Performs various duties related to maintaining one or more individual schedules and coordinates travel arrangements when appropriate.
Assists in the preparation and submission of faculty load sheets, development and maintenance of course schedules, and collection of syllabi and faculty office hours.
Manages payroll functions including the submission and audit of timesheet entries for staff, faculty, and student employees and processing appointments for adjunct faculty.
Performs basic, routine bookkeeping functions relative to program/department budget including tracking purchases and expenditures and may assist in the budget development process.
Facilitates, monitors, and/or oversees department purchasing, inventory, and requisitioning of supplies and equipment, which may include the coordination of textbook orders.
Prepares special reports, summaries, and replies to inquiries by compiling data and statistics from various departmental resources.
May assist in the development or upkeep of the department webpage including social media and web presence.
May supervise and oversee the activities of student employees.
Provides service to the college through participation in events, committees, and other college activities.
Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
Provides service excellence through courteous, informed, accessible, and professional engagement.
Performs other duties as assigned.