AC/Adoption Technician

CONNECTICUT HUMANE SOCIETY•Wilton, CT

22h•Onsite

About The Position

The Connecticut Humane Society is seeking full-time Animal Care/Adoption staff members to provide hands-on care for animals and assist customers. This position is responsible for the daily care of animals in kennels, cat areas, and small animal enclosures, including feeding, watering, cleaning, dog walking in all weather, monitoring health and behavior, socializing animals, and maintaining records. It also involves actively assisting customers with adoption and surrender processes, educating them on pet ownership responsibilities, and providing species and breed-specific information. Additional duties include greeting visitors, managing phone calls, basic dog training, animal bathing and grooming, assisting with animal intake and treatment, general shelter cleaning, data entry using PetPoint, attending off-site events as animal handlers, and supporting other District locations. This full-time, benefit-eligible position is ideal for a creative, customer service-oriented individual who can manage multiple priorities in a busy environment. It requires basic knowledge of animal handling and care, as well as an understanding of different types of companionship animals.

Requirements

High school diploma/GED
Ability to perform physically strenuous activities which will require lifting of moderate to heavy weights (up to 40 lbs.)
Ability to perform physically strenuous activities including standing and/or bending
Ability to perform physically strenuous activities including pushing brooms and/or mops
Ability to perform physically strenuous activities including walking and/or controlling dogs and/or cats
Ability to use cleaning solutions
Ability to sit at a desk for long periods of time
At least one to two years' experience working in a customer services position or a shelter environment
Weekend work required
Proficiency in computers
Basic knowledge of animal handling and care
Basic understanding of the different types of companionship animals

Nice To Haves

Associates Degree in animal science or related field
Knowledge of animal handling and experience preferred

Responsibilities

Provide daily care for animals in kennels, cat areas, and small animal enclosures (rabbits, ferrets, mice/rats, guinea pigs etc.)
Ensure provision of adequate food and water for animals
Perform kennel cleaning
Walk dogs in all types of weather conditions
Monitor animals and report health or behavior abnormalities
Socialize animals
Create and maintain necessary animal records and perform data entry
Actively assist customers in the adoption and surrender process
Provide information to educate customers and counsel them with regard to pet ownership responsibilities as well as species and breed-specific data
Greet all incoming visitors
Inform visitors and volunteers on proper sign in procedures for entry
Answer phone calls
Appropriately forward callers and provide basic shelter information
Work with all shelter dogs on basic training and social skills
Perform animal bathing and basic grooming
Assist with processing animal intake, evaluation, and treatment
Clean the shelter
Enter information in PetPoint
Attend off site events as animal handlers
Support Fox Memorial Clinic and other District locations as needed
Perform other duties as assigned by a supervisor