ABA Scheduler (Client Services Coordinator)
About The Position
Are you a self-motivated, hands-on individual looking to do something passionate and meaningful with your career? Join us as we open a world of possibilities. We are currently seeking an ABA Scheduler (Client Service Coordinator) to join our dynamic and growing team! Full-Time, Non-Exempt Position Remote role- Must reside near Portland, OR Must be able to work Pacific Standard Time Growth & Development Opportunities $25.00 - $32.00 hourly Who we are: The Center for Social Dynamics (CSD) is an organization providing services to those with developmental delays, including autism, in the state of California, Oregon, Washington and Hawaii. CSD’s people and programs deliver personalized, professional, evidence-based behavioral and developmental services to each participant, and peace of mind to caregivers that their loved ones are in the right hands and are receiving the best possible care. What is a Client Service Coordinator? Client Service Coordinators (CSC) are responsible for scheduling the direct treatment services of clients and Behavior Specialists. They serve as the primary liaison between clients and staff and are highly visible individuals within the organization. They are responsible for the complete management of the region assigned in terms of staffing the authorized hours for clients they’re assigned.
Requirements
- Excellent organization skills
- Bilingual in English and Spanish (required)
- Compassionate, supportive, and fun personality
Nice To Haves
- Undergraduate degree is preferred
- Experience in scheduling is preferred
- Prior knowledge of Central Reach is highly preferred
- Knowledge of autism services is preferred
- Knowledge of Excel is highly preferred
Responsibilities
- Schedule clients with Behavior Specialists within ten business days
- Schedule clients for all authorized hours
- Schedule clients with a minimum of five hours within the first two weeks of treatment
- Assigns substitute sessions for same day cancelations and vacations
- Schedule Behavior Specialists with clients, utilizing at least 85% of their availability
- Communicate staffing needs to the recruiting team
- Modifies client and staff schedules in Central Reach
- Updates calendars with new authorizations
- Conducts availability audits for staff and clients every other month
- Communicates with HR, Billing, Onboarding, Training, and Recruiting Departments
- Remains in constant communication with the Regional Director to ensure all staffing needs are met
Benefits
- Competitive, market pay based on experience, location, and skills
- Bonus eligibility
- Paid time off (PTO)
- 401k
- CSD issued devices
- Free college or tuition reimbursement through our Dreams Come True program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
