A/R Accountant

Lotus•San Francisco, CA

16h

About The Position

The Accounts Receivable (AR) Accountant plays a critical role in supporting the financial health of the organization by ensuring timely and accurate customer billing, collections, and cash application. This role partners closely with Sales, Brokers, and internal stakeholders to proactively manage receivables, resolve discrepancies, and continuously improve AR processes in line with Lotus Bakeries’ values and growth ambitions. Accounts Receivable & Collections Monitor customer accounts to identify overdue balances, non-payments, delayed payments, and other irregularities. Follow up with customers and brokers to collect and allocate payments accurately and in a timely manner. Execute and continuously improve the dunning process, including account statements and credit hold communications. Closely monitor overdue accounts and provide regular AR reporting to Sales Managers and Finance leadership to support cash flow and risk management. Reconciliations & Issue Resolution Perform customer account reconciliations and investigate discrepancies. Research and resolve payment differences, deductions, and short-payments in collaboration with Sales, Brokers, and internal teams. Investigate and resolve customer inquiries related to invoicing, payments, and account balances. Reporting & Cross-Functional Collaboration Prepare and distribute AR-related reports (e.g., customer deductions) to Account Managers and other stakeholders as requested. Follow up with customers, brokers, Sales, and internal departments to address information gaps and ensure timely resolution. Maintain accurate and complete customer AR files and records in accordance with company policies. Process Improvement & Systems I dentify, communicate, and support opportunities to improve, standardize, and streamline Accounts Receivable processes. Support accuracy and integrity of AR data within the ERP system (SAP experience preferred).

Requirements

Bachelor’s degree in Accounting, Finance, or a related field, or equivalent relevant experience.
Solid accounting background with a strong understanding of fundamental accounting principles.
Experience in Accounts Receivable, Accounts Payable, and/or general accounting.
Experience working with ERP systems
Highly organized and systematic, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Comfortable working independently while making sound decisions in line with established policies and procedures.
Strong attention to detail with a proactive, solution-oriented mindset.
Strongly identifies with Lotus Bakeries’ values of Team Spirit, Open Dialogue, and Passion

Nice To Haves

SAP experience

Responsibilities

Monitor customer accounts to identify overdue balances, non-payments, delayed payments, and other irregularities.
Follow up with customers and brokers to collect and allocate payments accurately and in a timely manner.
Execute and continuously improve the dunning process, including account statements and credit hold communications.
Closely monitor overdue accounts and provide regular AR reporting to Sales Managers and Finance leadership to support cash flow and risk management.
Perform customer account reconciliations and investigate discrepancies.
Research and resolve payment differences, deductions, and short-payments in collaboration with Sales, Brokers, and internal teams.
Investigate and resolve customer inquiries related to invoicing, payments, and account balances.
Prepare and distribute AR-related reports (e.g., customer deductions) to Account Managers and other stakeholders as requested.
Follow up with customers, brokers, Sales, and internal departments to address information gaps and ensure timely resolution.
Maintain accurate and complete customer AR files and records in accordance with company policies.
I dentify, communicate, and support opportunities to improve, standardize, and streamline Accounts Receivable processes.
Support accuracy and integrity of AR data within the ERP system