911 Dispatcher

Weber County•Ogden, UT

15h•$24 - $25•Onsite

About The Position

Through the timely comprehension and application of the District’s Emergency Dispatcher training curriculum, the successful candidate will gain the knowledge and experience necessary to effectively perform the job duties of the position of Emergency Dispatcher. Performs a variety of working level technical duties involving the use of communications equipment to gather and record necessary information, and to dispatch police, fire and emergency personnel in response to emergency and assistance calls for service.

Requirements

Must be a United States Citizen
Must be at least 18 years of age
Must obtain and maintain certifications for Peace Officer Standards and Training Dispatcher, Emergency Medical Dispatcher, UCJIS User, CPR and other certifications the District deems necessary for the position. POST Certification must be obtained within six months of hire date.
Typing at 40 WPM net.
Meet all minimum qualifications of the Emergency Dispatcher Trainee position.
Successful completion of the District’s Emergency Dispatcher Trainee program.
Hold current certifications for Peace Officer Standards and Training Dispatcher, Emergency Medical Dispatcher, UCJIS User, CPR and other certifications the District deems necessary for the position.

Responsibilities

Attend and participate in all courses and on-the-job training provided by the District to learn and perform the essential functions of an Emergency Dispatcher.
Attend and successfully complete all required courses and obtain dispatcher certifications required for the position of Emergency Dispatcher I.
Learn and follow District policies, procedures, guidelines, and instructions.
Utilizes appropriate interpersonal skills in communicating and interacting with the public, trainers, co- workers, supervisors and managers, and others in the performance of the job duties.
Maintain confidentiality with information obtained through employment with the District.
Perform other related duties as required.
Dispatches for multiple public safety agencies, including law enforcement, fire, and EMS, at the local, state, and federal levels.
Operates a Computer Aided Dispatch (CAD) system and other public safety communications computer software.
Operates telephone, radio, and paging systems.
Receives emergency and non-emergency calls and obtains essential information through structured, policy based interrogation.
Makes initial assessment of the nature and urgency of the call.
Makes decisions regarding agency resources and appropriate response.
Provides vital information to caller and responding units.
Communicates with public safety personnel via phone, radio, and in person.
Monitors the location and maintains accurate status of law enforcement, fire, and EMS units.
Queries multiple databases to obtain relevant information.
Enters data and performs transactions in local, state and federal databases.
Maintains current wrecker information and dispatches when requested.
Follows all District policies and operating procedures, and local, state and federal regulations applicable to the job.