2026 Credit Admin Intern

Customers Bank•Malvern, PA

About The Position

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Must be legally eligible to work in the United States without sponsorship, current or future, to be considered Who is Customers Bank? Customers Bank is a high-performing, digital-forward financial institution committed to innovation, collaboration, and community impact. With a culture rooted in entrepreneurship and continuous learning, we invest deeply in developing the next generation of leaders who will shape the future of banking. Our internship program is a cornerstone of our early-career talent strategy, offering students hands-on experience, executive exposure, and the opportunity to solve real business challenges — including our signature AI Capstone Project. We get you further, faster. You’re known by name. You’re trusted as a builder, advisor, and innovator. We start from a place of possibility. We embrace innovation and challenge convention to create meaningful, lasting impact. We act decisively. We pursue opportunities with urgency and agility, bringing ideas to life quickly and effectively — always with a focus on high-impact outcomes. We own our results. Through effort, resilience, and relentless accountability, we drive measurable success for our clients, communities, and company. We measure what matters. We set high standards, track progress, and hold ourselves accountable to outcomes that truly matter. During this 10-week program, you’ll be embedded within a specific business area — such as banking, risk, operations, finance, or technology — working on projects that support real team objectives. You’ll also collaborate with fellow interns on an AI-focused capstone project, participate in professional development programming, and engage with leaders across the organization. The overall goal is to provide a wide range of hands-on experiences that enhances the candidate’s knowledge about small business lending, analysis and processes as well Customers Bank in general.

Requirements

Rising senior (Class of 2027) pursuing a bachelor’s degree
Interest in banking, financial services, business, technology, or analytics
Strong communication, collaboration, and problem-solving skills
Curiosity and a willingness to learn in a fast-moving environment
Ability to work full-time for the 10-week summer program
Must be legally eligible to work in the United States without sponsorship, current or future, to be considered

Responsibilities

Contribute to department assignments aligned to business needs
Analyze data, support process improvements, and assist with research
Participate in weekly development workshops and executive speaker sessions
Work with your intern team to tackle an AI-driven business challenge
Present your final project and insights to senior leadership
Build meaningful relationships across the bank through networking and team activities
Assist SBA Credit Team and Portfolio Team in spreading, reviewing, analyzing financials statements for new and existing Borrowers
Assist in in preparing Credit Approval Memorandums and annual reviews.
Incorporate standard ways to incorporate AI to simplify preparation.
Understand the new SBA loan life cycle from initial request through booking and portfolio management through hands on experiences in sales, credit, closing and post-closing processes.
Possibly spend time in Credit Admin’s Small Business Lending Group and Appraisal and Environmental Review teams to learn their role in credit administration.
Assist in other related projects to be determined as determined by manager.