2026 Consumer Compliance Intern

Customers Bank•Malvern, PA

About The Position

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Must be legally eligible to work in the United States without sponsorship, current or future, to be considered. Who is Customers Bank? Customers Bank is a high-performing, digital-forward financial institution committed to innovation, collaboration, and community impact. With a culture rooted in entrepreneurship and continuous learning, we invest deeply in developing the next generation of leaders who will shape the future of banking. Our internship program is a cornerstone of our early-career talent strategy, offering students hands-on experience, executive exposure, and the opportunity to solve real business challenges — including our signature AI Capstone Project. We get you further, faster. You’re known by name. You’re trusted as a builder, advisor, and innovator. We start from a place of possibility. We embrace innovation and challenge convention to create meaningful, lasting impact. We act decisively. We pursue opportunities with urgency and agility, bringing ideas to life quickly and effectively — always with a focus on high-impact outcomes. We own our results. Through effort, resilience, and relentless accountability, we drive measurable success for our clients, communities, and company. We measure what matters. We set high standards, track progress, and hold ourselves accountable to outcomes that truly matter. What you’ll do: During this 10-week program, you’ll be embedded within a specific business area — such as banking, risk, operations, finance, or technology — working on projects that support real team objectives. You’ll also collaborate with fellow interns on an AI-focused capstone project, participate in professional development programming, and engage with leaders across the organization. Contribute to department assignments aligned to business needs Analyze data, support process improvements, and assist with research Participate in weekly development workshops and executive speaker sessions Work with your intern team to tackle an AI-driven business challenge Present your final project and insights to senior leadership Build meaningful relationships across the bank through networking and team activities What you’ll do – Consumer Compliance: In addition to participating in the broader internship program, you’ll gain hands-on experience supporting the Consumer Compliance team across risk management, regulatory analysis, and compliance testing within the bank’s Compliance Management System (CMS). Build foundational knowledge of consumer compliance regulations and internal CMS processes through structured training and hands-on exposure Support Compliance Risk Management & Operations by tracking and managing compliance issues, assisting with reporting, and identifying trends or potential gaps in processes Partner with Fair Banking and Advisory teams to research applicable laws and regulations (e.g., ECOA, Fair Lending, UDAAP) and support risk assessments Assist with compliance testing and monitoring activities, including data collection, documentation of control testing results, and maintaining centralized reporting Contribute to process improvements and support the exploration of AI-driven solutions to enhance efficiency within compliance operations Provide regular updates to leadership, summarizing work performed, key learnings, and recommendations for improvement

Requirements

Rising senior (Class of 2027) pursuing a bachelor’s degree
Interest in banking, financial services, business, technology, or analytics
Strong communication, collaboration, and problem-solving skills
Curiosity and a willingness to learn in a fast-moving environment
Ability to work full-time for the 10-week summer program

Responsibilities

Contribute to department assignments aligned to business needs
Analyze data, support process improvements, and assist with research
Participate in weekly development workshops and executive speaker sessions
Work with your intern team to tackle an AI-driven business challenge
Present your final project and insights to senior leadership
Build meaningful relationships across the bank through networking and team activities
Build foundational knowledge of consumer compliance regulations and internal CMS processes through structured training and hands-on exposure
Support Compliance Risk Management & Operations by tracking and managing compliance issues, assisting with reporting, and identifying trends or potential gaps in processes
Partner with Fair Banking and Advisory teams to research applicable laws and regulations (e.g., ECOA, Fair Lending, UDAAP) and support risk assessments
Assist with compliance testing and monitoring activities, including data collection, documentation of control testing results, and maintaining centralized reporting
Contribute to process improvements and support the exploration of AI-driven solutions to enhance efficiency within compliance operations
Provide regular updates to leadership, summarizing work performed, key learnings, and recommendations for improvement