1 Leasing Agent Resume Example for Your 2024 Job Search
Leasing agents are great at building relationships and understanding customer needs. As a leasing agent, your resume should have a lot in common with your approach to customer service. It should be tailored to the needs of the customer, demonstrate your ability to build relationships, and be held to a high standard. In this guide, we'll review X leasing agent resume examples to help you position yourself for success in 2023.
- Negotiate and execute residential and commercial leases
- Prepare lease documents and ensure accuracy of all paperwork
- Collect security deposits and other fees associated with leases
- Show properties to prospective tenants and answer questions about the property
- Respond to tenant inquiries and requests in a timely manner
- Maintain accurate records of all leases and tenant information
- Ensure compliance with all applicable laws and regulations
- Develop and maintain relationships with landlords and tenants
- Monitor tenant compliance with lease terms
- Handle tenant complaints and disputes
- Prepare monthly and annual reports on leasing activity
Tip:
You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.
- Increased occupancy rates by 15% through effective marketing strategies and building strong relationships with prospective tenants.
- Successfully resolved tenant disputes and complaints, resulting in a 25% decrease in negative online reviews and improved tenant satisfaction.
- Developed and implemented a streamlined leasing process, reducing the average time to lease a unit by 20% and increasing leasing efficiency by 30%.
- Negotiated and executed leases for a portfolio of 100+ residential and commercial properties, resulting in a 10% increase in annual revenue.
- Maintained accurate records of all leases and tenant information, ensuring compliance with all applicable laws and regulations.
- Collaborated with landlords to implement property improvements and upgrades, resulting in a 15% increase in tenant retention rates.
- Developed and executed a successful marketing campaign, resulting in a 30% increase in property tours and a 20% increase in lease signings.
- Maintained strong relationships with landlords and tenants, resulting in a 25% increase in lease renewals and a 15% decrease in tenant turnover.
- Prepared monthly and annual reports on leasing activity, providing valuable insights to senior management and contributing to the overall success of the organization.
- Marketing and advertising strategies
- Lease negotiation and execution
- Tenant relationship management
- Conflict resolution and problem-solving
- Process improvement and streamlining
- Record keeping and compliance
- Property management collaboration
- Communication and interpersonal skills
- Data analysis and reporting
- Time management and organization
- Sales and customer service
- Knowledge of real estate laws and regulations
Here are the essential sections that should exist in an Leasing Agent resume:
- Contact Information
- Resume Headline
- Resume Summary or Objective
- Work Experience & Achievements
- Skills & Competencies
- Education
Additionally, if you're eager to make an impression and gain an edge over other Leasing Agent candidates, you may want to consider adding in these sections:
- Certifications/Training
- Awards
- Projects
Let's start with resume headlines.
Strong Headlines
- Dynamic Leasing Agent with a proven track record of exceeding occupancy goals and providing exceptional customer service
- Experienced Leasing Agent with expertise in lease negotiations and market analysis, driving revenue growth for multiple properties
- Detail-oriented Leasing Agent with strong organizational skills and a passion for creating a positive living experience for tenants
Why these are strong:
- These resume headlines are strong for Leasing Agents as they highlight key skills and achievements that are important in the industry. The first headline emphasizes the candidate's ability to exceed occupancy goals and provide excellent customer service, which are crucial factors in the success of a leasing agent. The second headline showcases the candidate's expertise in lease negotiations and market analysis, which are essential skills for driving revenue growth. Finally, the third headline emphasizes the candidate's attention to detail and passion for creating a positive living experience for tenants, which are important qualities that hiring managers look for in leasing agents.
Weak Headlines
- Experienced Leasing Agent with Strong Communication Skills
- Leasing Agent with Knowledge of Property Management Software
- Detail-Oriented Leasing Agent with Excellent Customer Service Skills
Why these are weak:
These resume headlines need improvement for Leasing Agents as they lack specificity and fail to highlight the unique value or accomplishments that the candidates bring to the table. The first headline mentions experience and communication skills, but doesn't provide any context or results, such as occupancy rates or lease renewals. The second headline highlights knowledge of software, but doesn't showcase any measurable achievements or certifications that could strengthen the candidate's profile. The third headline mentions being detail-oriented and having excellent customer service skills, but doesn't provide any examples of how these skills have been applied in a leasing agent role.
Resume summaries are crucial for Leasing Agents as they provide a concise yet powerful way to showcase their skills, experience, and unique value proposition. A well-crafted summary can immediately capture the attention of hiring managers, setting the tone for the rest of the resume and positioning the candidate as an ideal fit for the role.
Key points that Leasing Agents should convey in a resume summary include:
Relevant Experience:
Clearly mention the number of years of experience you have in leasing, highlighting any notable achievements or career highlights. If you have experience with different types of properties or industries that are particularly relevant to the job, mention that too.
Sales and Customer Service Skills:
Emphasize your ability to sell and lease properties, as well as your customer service skills. Leasing Agents need to be able to build relationships with potential tenants and provide excellent service to current tenants.
Knowledge of Property Management:
Showcase your knowledge of property management, including leasing laws and regulations, maintenance and repair, and tenant relations.
Marketing and Advertising:
Highlight your ability to market and advertise properties, including creating listings, conducting property tours, and utilizing social media and other advertising channels.
Organizational and Administrative Skills:
In any leasing role, organizational and administrative skills are essential. Emphasize your ability to manage paperwork, schedule appointments, and keep track of leasing metrics.
To create an effective resume summary, use your best judgment to choose the right combination of these that align closest with the individual role you’re applying for. Remember, your resume summary will be one of the first things that a potential employer will see about you and your leasing career.
Here are some key writing tips to help you make the most of it:
Tailor the Summary:
Customize your summary for each job application, ensuring that it aligns with the specific requirements and expectations of the hiring company.
Be Concise:
Keep your summary brief and to-the-point, ideally within 3-4 sentences. Avoid using buzzwords or jargon, and focus on concrete skills and accomplishments.
Use Metrics and Tangible Outcomes:
Whenever possible, include quantitative data to back up your claims, such as leasing rates, occupancy rates, or tenant satisfaction scores.
Begin with a Strong Statement:
Start your summary with a compelling statement that captures your unique value proposition as a Leasing Agent, and then build on that foundation with your key attributes and experiences.
Strong Summaries
- Experienced Leasing Agent with a proven track record of exceeding sales goals and maintaining high occupancy rates. Skilled in building strong relationships with tenants and providing exceptional customer service, resulting in a 95% tenant retention rate. Adept at conducting market research and implementing effective marketing strategies to attract new tenants and increase revenue.
- Detail-oriented Leasing Agent with 3 years of experience in luxury apartment complexes. Proficient in lease administration, conducting property tours, and managing tenant relations. Demonstrated ability to maintain accurate records and ensure compliance with leasing policies and procedures, resulting in a 100% audit success rate.
- Dynamic Leasing Agent with a passion for real estate and a talent for closing deals. Proven ability to identify and capitalize on market trends, resulting in a 20% increase in leasing revenue within the first year. Skilled in conducting property showings, negotiating lease terms, and providing exceptional customer service to tenants.
Why these are strong:
These resume summaries are strong for Leasing Agents as they highlight the candidates' key skills, accomplishments, and industry-specific experience. The first summary emphasizes the candidate's sales and marketing skills, as well as their ability to build strong relationships with tenants. The second summary showcases the candidate's attention to detail and compliance expertise, which is highly valued in the leasing industry. Lastly, the third summary demonstrates the candidate's passion for real estate and their ability to drive revenue growth through market analysis and exceptional customer service.
Weak Summaries
- Leasing Agent with experience in customer service and sales, seeking a new opportunity to work in a fast-paced environment and grow professionally.
- Experienced Leasing Agent with knowledge of leasing policies and procedures, looking for a challenging role in a reputable company.
- Leasing Agent with excellent communication skills and a passion for helping people find their dream homes, seeking a position in a dynamic organization.
Why these are weak:
These resume summaries need improvement for Leasing Agents as they lack specific details on the candidate's achievements, skills, and qualifications. The first summary provides only a general overview of the candidate's experience in customer service and sales, without mentioning any specific accomplishments or areas of expertise. The second summary mentions knowledge of leasing policies and procedures, but doesn't provide any examples of how the candidate has applied this knowledge to improve leasing performance or customer satisfaction. The third summary mentions excellent communication skills and a passion for helping people, but doesn't provide any quantifiable results or details on the candidate's successes in leasing or customer service, which would make their profile more compelling to potential employers.
Strong Objectives
- Highly motivated and customer-focused Leasing Agent seeking an entry-level position to utilize my excellent communication skills and attention to detail to provide exceptional service to tenants and contribute to the success of a property management company.
- Recent college graduate with a degree in Real Estate and experience in property management, seeking a Leasing Agent position to apply my knowledge of lease agreements, tenant relations, and property marketing to increase occupancy rates and revenue for a growing real estate firm.
- Goal-oriented and organized professional with a background in sales and customer service, seeking a Leasing Agent position to leverage my skills in lead generation, lease negotiations, and property tours to contribute to the success of a reputable property management company.
Why these are strong:
These resume objectives are strong for up and coming Leasing Agents because they showcase the candidates' relevant skills, education, and eagerness to learn and contribute to the success of the organization. The first objective emphasizes the candidate's customer service skills and attention to detail, which are important attributes for a Leasing Agent. The second objective showcases the candidate's educational background and experience in property management, demonstrating a strong foundation for success in the role. Lastly, the third objective highlights the candidate's sales and customer service experience, making them a promising fit for a Leasing Agent position where they can further develop their skills and contribute to the company's growth.
Weak Objectives
- Seeking a Leasing Agent position where I can utilize my communication skills and gain experience in the real estate industry.
- Recent graduate with a degree in business seeking a Leasing Agent role to learn more about property management and leasing.
- Aspiring Leasing Agent with some customer service experience, looking to start a career in the real estate industry.
Why these are weak:
These resume objectives need improvement for up and coming Leasing Agents because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, passion, or relevant experience in the real estate industry. The second objective mentions a degree in business, but doesn't elaborate on any relevant coursework or skills that would make the candidate stand out to potential employers. The third objective hints at some customer service experience, but doesn't mention any specific achievements or skills that would make the candidate a strong fit for a Leasing Agent role.
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- Emphasize your ability to build relationships with potential tenants and close deals.
- Showcase your knowledge of the local rental market and how you have used it to successfully lease properties.
- Highlight your experience in managing tenant relations, including handling complaints and resolving conflicts.
- Demonstrate your proficiency in using leasing software and tools to manage leads, track progress, and close deals.
- Describe how you have successfully marketed properties and attracted potential tenants through various channels such as social media, online listings, and open houses.
- Mention any awards, recognition, or unique accomplishments associated with your leasing performance.
- Provide examples of how you have collaborated with property managers, maintenance staff, and other stakeholders to ensure smooth leasing operations.
- Lastly, use clear and concise language that highlights your leasing expertise and aligns with industry terminology.
Strong Experiences
Successfully leased 95% of available units within a 6-month period, exceeding monthly leasing goals by 20% and maintaining a 95% occupancy rate.
Conducted thorough market research and analysis to develop and implement a targeted marketing strategy, resulting in a 30% increase in leasing inquiries and a 25% increase in signed leases.
Maintained positive relationships with tenants, addressing concerns and resolving issues in a timely and professional manner, resulting in a 90% tenant retention rate.
Coordinated and executed successful open house events, resulting in a 50% increase in leasing traffic and a 40% increase in signed leases.
Utilized strong communication and negotiation skills to secure lease renewals and negotiate rental rates, resulting in a 15% increase in revenue and a 95% lease renewal rate.
Conducted thorough background and credit checks on prospective tenants, ensuring a high-quality tenant pool and reducing eviction rates by 20%.
Why these are strong:
- These work experiences are strong because they demonstrate the candidate's ability to meet and exceed leasing goals, develop and implement effective marketing strategies, maintain positive tenant relationships, and utilize strong communication and negotiation skills. The use of specific metrics and outcomes also showcases the candidate's ability to deliver tangible results and contribute to the success of the leasing team.
Weak Experiences
Conducted property tours for potential tenants, highlighting features and amenities of available units.
Assisted in the preparation and execution of lease agreements, ensuring accuracy and completeness of all necessary documentation.
Responded to tenant inquiries and concerns, providing timely and effective resolutions.
Maintained accurate and up-to-date records of tenant information and lease agreements.
Coordinated move-in and move-out processes, conducting inspections and ensuring proper documentation.
Assisted in the development and implementation of marketing strategies to attract new tenants.
Why these are weak:
- These work experiences are weak because they lack specificity, quantifiable results, and strong action verbs. They provide generic descriptions of tasks performed without showcasing the impact of the individual's work or the benefits brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics to highlight their achievements, using more powerful action verbs, and providing clear context that demonstrates their leadership qualities and direct contributions to successful outcomes.
Hard Skills
- Property Management Software
- Sales and Marketing
- Customer Service
- Lease Negotiation
- Tenant Screening
- Fair Housing Laws and Regulations
- Lease Administration
- Rent Collection
- Property Maintenance
- Budgeting and Financial Analysis
- Market Analysis
- Communication and Interpersonal Skills
Soft Skills
- Communication and Interpersonal Skills
- Sales and Marketing Abilities
- Customer Service Orientation
- Attention to Detail and Accuracy
- Organization and Planning Skills
- Problem Solving and Decision Making
- Time Management and Prioritization
- Adaptability and Flexibility
- Empathy and Active Listening
- Conflict Resolution and Negotiation
- Teamwork and Collaboration
- Professionalism and Ethics
As a Leasing Agent, you understand the importance of building relationships with potential tenants and providing exceptional customer service. Similarly, pairing your resume with a well-crafted cover letter can set you apart from other applicants and increase your chances of securing an interview. A cover letter is an extension of your resume, an opportunity to showcase your personality, passion, and relevant experience. Contrary to popular belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.
Here are some compelling reasons for submitting a cover letter as a Leasing Agent:
- Personalize your application and showcase your genuine interest in the property and company
- Illustrate your unique value proposition and how your skills align with the specific job requirements, such as experience in property management or customer service
- Communicate your understanding of the property's needs and how you plan to address them, such as increasing occupancy rates or improving tenant satisfaction
- Share success stories and achievements that couldn't be accommodated in your resume, such as exceeding leasing goals or resolving difficult tenant issues
- Demonstrate your writing and communication skills, which are essential for Leasing Agents when communicating with potential tenants and property owners
- Differentiate yourself from other applicants who might have opted not to submit a cover letter, showing that you are willing to go the extra mile to secure the job.
In summary, a cover letter is a powerful tool that can help Leasing Agents stand out from the competition and showcase their unique value proposition. By taking the time to craft a personalized and compelling cover letter, Leasing Agents can increase their chances of securing an interview and ultimately landing their dream job.
According to industry standards, a leasing agent resume should be one to two pages long. It should include relevant work experience, education, skills, and achievements that demonstrate the candidate's ability to excel in the role. It is important to keep in mind that hiring managers often receive a large number of resumes, so it is essential to keep the resume concise and easy to read. A well-crafted resume that highlights the candidate's strengths and qualifications can make a significant impact on the hiring decision.
The best way to format a Leasing Agent resume is to keep it simple and easy to read. Use a clear and professional font, such as Arial or Times New Roman, and make sure the font size is large enough to be easily read. Use bullet points to highlight your skills and accomplishments, and include relevant keywords that match the job description. It's also important to include a summary or objective statement at the top of your resume that highlights your experience and qualifications as a Leasing Agent. Finally, make sure your resume is well-organized and visually appealing, with plenty of white space to make it easy to read.
When it comes to highlighting skills on a resume for a Leasing Agent position, there are several key areas to focus on. Firstly, strong communication skills are essential, as Leasing Agents need to be able to effectively communicate with potential tenants, property owners, and other stakeholders. This includes both verbal and written communication skills, as well as active listening and the ability to build rapport with others. Another important skill to highlight is sales ability, as Leasing Agents are essentially salespeople for the properties they represent. This includes the ability to identify and understand the needs of potential tenants, as well as the ability to effectively market and sell properties to them. Organizational skills are also important, as Leasing Agents need to be able to manage multiple tasks and priorities at once, including scheduling property tours, following up with potential tenants, and managing paperwork and documentation. Finally, Leasing Agents should highlight their knowledge of the real estate industry and local market, as well as their ability to stay up-to-date on industry trends and changes. This includes knowledge of relevant laws and regulations, as well as an understanding of the competitive landscape and market conditions. Overall, a strong Leasing Agent resume should highlight a
If you have no experience as a Leasing Agent, it is important to focus on transferable skills and relevant experiences that can showcase your ability to excel in the role. Here are some tips for writing a resume as an aspiring Leasing Agent with no experience: 1. Start with a strong objective statement: Begin your resume with a clear and concise objective statement that highlights your interest in the Leasing Agent role and your willingness to learn and grow in the position. 2. Highlight transferable skills: Even if you have no direct experience as a Leasing Agent, you may have transferable skills from previous jobs or experiences that can be applied to the role. For example, if you have experience in customer service, sales, or marketing, emphasize those skills on your resume. 3. Emphasize your education: If you have completed any relevant coursework or certifications, make sure to include them on your resume. This can demonstrate your commitment to learning and your knowledge of the industry. 4. Include volunteer or
