Zipline Supervisor

Tamarack Resort•Donnelly, ID

13d

About The Position

Zipline Supervisor will lead guests on zipline tours. The tour consists of a combination of hiking, aerial ziplines and suspension bridges. Competed Lead Guide and Tour Guide training and the required hours to complete both. Must be able to perform and coordinate all evacuations, rescues or emergent situations in a professional manner unaided. Must be proficient at scheduling labor and use of all reservation system. EMPLOYEE EXPERIENCE Working at Tamarack is an incredibly rewarding and magical experience. Not only will you be working in a beautiful mountain environment, but you will also receive amazing employee perks like a season pass for you and your family, resort discounts, free childcare and more! Mountains, meadows and lakes are for everyone, and our resort community is no different. We are committed to promoting equality, diversity and inclusion in hiring, training, and career advancement. We celebrate and respect our diverse team members and guests

Requirements

Be able to teach all aspects of Tamarack Zipline Training.
Complete at least 1 season as Lead Guide.
Must enjoy working and interacting with the public
Must have great customer service skills and ability to work with train and evaluate employees on an ongoing basis.
Must be highly organized, energetic, positive attitude, and the ability to get the job done.
Must be over 18 years of age.
Capable of maintaining a positive & professional attitude among your team.
Clear communication skills, both verbal and written
Highly responsible and reliable.
High School Diploma or equivalent
Previous work experience in the outdoors and/or recreation
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Requires possession of valid Driver License with a driving record meeting the minimum standards required by the resort insurance carrier. Must have own reliable mode of transportation.

Responsibilities

Guides will visually inspect all elements of zipline tour, zipline gear for damage or other defects prior to guest arrival
All safety gear will be properly stored and inspected for damage
Guides will fit guests with harness, helmets and appropriate zipline equipment
Guide will direct guests on hiking and the zipline tour
Provide excellent customer service to guests, property owners, homeowners and fellow employees
Perform other duties and responsibilities as assigned
Guides will drive guests to the start of zipline course and pick up guests at the end of the tour.
Help manage reservations and schedule labor as needed