Youth Services Manager

Anderson Public Library•Anderson, IN

53d

About The Position

Job Summary: The Youth Services Manager is responsible for the operations of Youth Services, coordinating and facilitating mission-driven procedures, services, programs, and outreach to youth from birth to age 18. Essential Job Duties: Adds value as a key member of management. Understands the organization, financials, industry, customers, and strategy. Selects, supervises, trains, and evaluates department staff and effectively schedules staff to best meet library needs. Manages budgets and resources and understands their department’s and the organization’s overall financial position. Manages vendors and outside service providers. Sets expectations and holds them accountable. Administers all functions, services, and procedures of the Youth Services department. Promotes reading and early childhood literacy to children, caregivers, and families. Collaborates with other department managers to plan library-wide programs and reading programs. Plans and conducts programming activities for youth. Provides a positive image of the library by participating in a variety of community activities and public speaking opportunities. Provides general reference assistance and reader’s advisory. Assists customers in selection of materials and use of computer resources and public equipment. Helps resolve customer issues. Oversees maintenance of department collections, including shelving, weeding, mending, status changes, and organization. Ensures safe, orderly, and neat environments in public service and staff areas. Drafts recommendations to administration for revised department services and procedures. Oversees maintenance of and expenditures and requests for departmental equipment and supplies. Promotes library programs/services during customer interactions and participates in library activities. Performs duties outlined in job functions of Youth Services staff. Assumes in-charge duties in absence of the Library Director, Assistant Director, or other department manager as needed. Serves on library management team. Collaborates with library administration in developing and implementing policies and procedures. Complies with Anderson Public Library’s policies, procedures, rules, guidelines, requirements, standards, principles, and practices applicable to the job, including [but not limited to] work scheduling and attendance, customer service, use of Library property and equipment, personal and professional conduct, and confidentiality. Performs other duties as assigned.

Requirements

Master’s Degree in Library Information and Science is required.
LC3 or higher is required.
5 to 7 years is required.
2 to 5 years is preferred/required.
A valid driver's license, automobile insurance, and reliable personal transportation is required.
Knowledge of library operations and services.
Knowledge of customer interest levels related to youth library materials, programs, and services ages birth through 18.
Knowledge of best practices in collection development that foster relevant, balanced, diverse, and inclusive collections, proper budgetary management, and related topics.
Knowledge of “Every Child Ready to Read @ Your Library” model of early literacy library service and programming that promotes early literacy development.
Skill in customer service.
Skill in public speaking.
Ability to implement and manage change within their department and/or organization.

Responsibilities

Adds value as a key member of management.
Understands the organization, financials, industry, customers, and strategy.
Selects, supervises, trains, and evaluates department staff and effectively schedules staff to best meet library needs.
Manages budgets and resources and understands their department’s and the organization’s overall financial position.
Manages vendors and outside service providers.
Sets expectations and holds them accountable.
Administers all functions, services, and procedures of the Youth Services department.
Promotes reading and early childhood literacy to children, caregivers, and families.
Collaborates with other department managers to plan library-wide programs and reading programs.
Plans and conducts programming activities for youth.
Provides a positive image of the library by participating in a variety of community activities and public speaking opportunities.
Provides general reference assistance and reader’s advisory.
Assists customers in selection of materials and use of computer resources and public equipment.
Helps resolve customer issues.
Oversees maintenance of department collections, including shelving, weeding, mending, status changes, and organization.
Ensures safe, orderly, and neat environments in public service and staff areas.
Drafts recommendations to administration for revised department services and procedures.
Oversees maintenance of and expenditures and requests for departmental equipment and supplies.
Promotes library programs/services during customer interactions and participates in library activities.
Performs duties outlined in job functions of Youth Services staff.
Assumes in-charge duties in absence of the Library Director, Assistant Director, or other department manager as needed.
Serves on library management team.
Collaborates with library administration in developing and implementing policies and procedures.
Complies with Anderson Public Library’s policies, procedures, rules, guidelines, requirements, standards, principles, and practices applicable to the job, including [but not limited to] work scheduling and attendance, customer service, use of Library property and equipment, personal and professional conduct, and confidentiality.
Performs other duties as assigned.