Youth Service Coordinator/QMHS

Mental Health Services for Clark & Madison Counties•Springfield, OH

About The Position

The Service Coordinator leads and coordinates the individualized, strength-based youth and family planning process for youth with complex needs. This role brings together youth, families, natural support, and service providers to create a team-based care plan that promotes stability, well-being, and success across life domains.

Requirements

Bachelor’s degree in social work, Psychology, Counseling, or related work experience required
2+ years of experience working with youth and families with high needs, especially in community-based or systems navigation roles.
Familiarity with wraparound principles, strength-based approaches, and family-driven care.
Strong facilitation, communication, and problem-solving skills.
Demonstrated ability to engage resistant or underserved families.
Ability to work effectively with diverse populations and across service systems.
Proficiency in case management documentation and outcome tracking.
Valid OH driver’s license and reliable transportation and the ability to be covered under the MHS liability policy.
NVCI
CPR (BLS)/First Aid
All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and Residential candidates must have a 2-step TB (or proof of prior TB) upon conditional offer of employment.

Responsibilities

Engage youth and families in culturally responsive, trauma-informed planning that values their voice and choice.
Facilitate Child and Family Team (CFT) meetings involving families, service providers, school staff, and community members based on families’ requests.
Develop and manage individualized wraparound care plans with measurable goals and outcomes.
Coordinate services across systems (mental health, education, juvenile justice, social services, etc.) to reduce duplication and improve outcomes.
Identify and mobilize natural supports (extended family, mentors, neighbors, etc.) to strengthen the youth’s support network.
Monitor progress, follow up on action steps, and revise plans as needed.
Advocate for youth and family needs in meetings and across systems.
Maintain accurate documentation in compliance with agency, funder, and confidentiality standards.
Attend supervision, team meetings, and ongoing training in wraparound principles and facilitation practices.
Follows all universal precautions for safety, infection control and follows all state, federal and joint commission health and safety standards.
Treats patients and family with dignity and respect at all times and holds all patient information in the strictest confidence.
Adhere to professional standards, policies and procedures, federal, state and local requirements and Joint Commission standards, including National Patient Safety Goals.
Presents a positive image of MHSCC to other community agencies, caregivers and citizens
Completes all MHS required education and training, including initial agency orientation, mandatory trainings and educations, and up keep of all required certifications and licensures as required by state, federal and regulatory requirements.
Demonstrates organizational stewardship and exemplifies the mission, vision and values of MHS.
Performs other job-related tasks as assigned