Youth Rapid Re-Housing Case Manager

St. Joseph's Villa•Petersburg, VA

52d

About The Position

Under the direction of the Youth Program Manager for Flagler Services and in close collaboration with the Rapid Re-Housing (RRH) Team, the Young Adult Rapid Re-Housing Stabilization Case Manager supports young adults transitioning from homelessness into permanent housing. This role works jointly with Flagler Management staff to help develop, implement, and strengthen the Rapid Re-Housing program's youth-specific services. All work is conducted within a collaborative, systems-based model and carried out safely, ethically, and in alignment with St. Joseph's Villa's mission, values, and accrediting standards.

Requirements

Bachelor's degree in a human services field or at least 4 years of relevant experience.
Strong communication skills and ability to engage a diverse population (clients, landlords, partners, etc.).
Ability to read and interpret contracts.
Ability to work some evenings and weekends as needed.
Valid driver's license with a good driving record.
Ability to use proprietary software.
At least one year of experience in: Case management with adult clients. Issues affecting homeless families. Working with domestic violence survivors. Using community resources and making referrals.

Nice To Haves

Experience with homeless youth or young adults.
Knowledge of tenant rights/responsibilities and Fair Housing laws.
Ability to develop household budgets.

Responsibilities

Identify homeless youth and young adults; complete intakes in accessible community locations.
Collaborate with the Housing Specialist to build relationships with landlords willing to rent to young adults with limited or negative rental history.
Participate in interviews and team reviews to assess housing barriers and develop initial re-housing plans.
Work with clients and team members to create comprehensive stabilization plans.
Support clients in developing realistic, concrete goals for long-term housing stability.
Coordinate temporary housing when needed.
Meet with clients promptly to identify needs such as utility deposits, furniture, and moving support.
Assist with securing household items through the SJV Donation Center, CARITAS, and other community resources.
Conduct regular client meetings to develop budgets and Housing Stabilization goals.
Address long-term needs related to employment, income, money management, transportation, and other support areas.
Teach self-advocacy skills for obtaining and maintaining housing, including accessing eligible benefits.
Make and track referrals to community resources; follow up to ensure completion.
Maintain accurate documentation of client progress.
Seek and maintain knowledge of community resources across client service areas.
Share updates and problem-solve complex cases during Case Coordination meetings.
Educate clients on RRH program expectations, roles, and responsibilities.
Partner with Flagler Management staff to implement tools assessing youth strengths, life skills, and understanding of tenant rights/responsibilities.
Work with the Director of Operations to ensure outcomes for youth housing services are defined and measurable.
Collaborate with youth-serving partners and SJV's Career and Transition Services (CATS) to support education and employment goals.
Prepare check requests and invoices for financial assistance such as rental subsidies, utility deposits, and utility payments.
Document services and financial expenditures in the Homeless Client Information System (HCIS).
Maintain required documentation in client hard-copy files per grant and agency standards.
Participate in staff meetings, trainings, and team activities.
Present client progress or challenges to the team with solution-focused recommendations.
Promote positive community relationships and appropriately utilize community resources.
Complete all required training and perform additional duties as assigned.