Youth Career Advisor

EDSI•Franklin, PA

13d•$46,000 - $48,000

About The Position

Provide case management and career counseling to TANF customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Requirements

Career counseling experience
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Bachelor’s degree in education, social work, human resources or a related area
Knowledge of Microsoft Office programs required
Vehicle, valid drivers license, and reasonably clean driving record

Nice To Haves

Ability to speak Spanish is helpful

Responsibilities

Provide individualized assessment of work, family and personal development needs and opportunities
Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
Conduct intake assessments to create individual employment plans to guide customers on their path to employment
Manage a caseload of 50-75 customers
Maintain daily contact with caseload to document customer activities
Provide referrals to appropriate programs, community service sites or social service agencies when needed
Encourage customers to participate in and follow through with planned activities
Oversee customer activities and assist with workshop schedules
Create solutions to customer attendance problems
Maintain organized database of customers and keep detailed documentation of all contacts
Follow up with customers to verify and document job placement status
Maintain customer files as specified by the contractor and local, state and federal standards
Document all participant contacts and activities in case progress notes
Assist in the preparation of project reports and file audits as needed
Help ensure that positive outcomes and goals are met as required by contract
Work with the team on implementing processes that increase customer engagement
Become proficient in the CWDS database/tracking system
Perform other duties as assigned