Youth Behavioral Health Crisis Center Supervisor - Overnight

Brightli • Springfield, MO

10d

About The Position

Join a compassionate, collaborative team committed to stabilizing youth in crisis and connecting them to continued care—make a measurable difference by supervising overnight operations, mentoring staff, ensuring safety, and improving client outcomes. We seek a calm, decisive leader with strong communication, crisis‑intervention, and organizational skills who values teamwork, staff development, and high‑quality client care. Provide oversight of daily overnight operations at a youth behavioral health crisis center; supervise and support technicians and assigned staff, ensure accurate and timely documentation, coordinate facility and staff needs, participate in treatment team activities, handle crisis situations, and promote a safe, therapeutic environment for clients and staff. This position offers… • Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost • Mileage Reimbursement – Company paid for work functions requiring travel • Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce • Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Requirements

• Minimum: High School Diploma or GED with experience in Human Services or related field
• Must be at least 21 years of age
• Demonstrated experience in crisis intervention, staff supervision, and program coordination
• Ability to enter clinical documentation into computerized record systems and maintain compliance with licensing/CARF training requirements
• Successful completion of background checks (criminal, driving, abuse/neglect, fingerprint)
• Current driver’s license, acceptable driving record, and current auto insurance
• Completion of new hire orientation and required Relias training; meet minimum annual training hours required by licensing/CARF (e.g., 40 hours)
• Ability to read and interpret safety and operating procedures, write routine reports, and communicate effectively with clients, staff, and community contacts
• Competence to handle crisis situations and work with a variety of human problems; aptitude to develop, coordinate, and evaluate assigned program services
• Sedentary work: exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently; primarily sitting with occasional walking or standing.
• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Nice To Haves

• Preferred: Bachelor’s degree in Human Services or related field

Responsibilities

• Supervise overnight staff and clients, model crisis‑stabilization practices, and serve as safety officer during shift
• Generate and manage staff schedules, approve replacements/overtime/vacations, and monitor time cards
• Oversee hiring processes including reviewing applications, coordinating interviews, and collaborating with HR on new hires
• Provide direct and indirect supervision, deliver regular individual supervision, evaluate staff performance, and facilitate corrective action as needed
• Ensure completion and accuracy of documentation (shift reports, incident reports, EHR forms, observation and communication logs) within required timelines
• Participate in the treatment team to support a therapeutic, safe environment and contribute to program evaluation and data collection
• Coordinate facility cleanliness, maintenance, inspections, drills, and purchase/repair of equipment; maintain related logs and records
• Provide on‑call support for after‑hours and weekend staffing and program needs
• Assist with phone coverage, message relay, and administrative support as needed
• Monitor end‑of‑shift responsibilities and follow up on staff compliance weekly
• Exhibit willingness to accept feedback and implement recommended improvements; perform other duties as assigned by leadership

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED