Youth Apprentice Teller (East)

Capitol Bank • Madison, WI

2d

About The Position

We are hiring for a High School Student enrolled in the Youth Apprenticeship Program to perform the following Teller duties:
Accurately processing teller transactions and performing all other aspects of a Bank Teller.
Providing quality customer service in a friendly, professional, and timely manner.
Determining the customers' needs and meeting their expectations by recommending appropriate products and services or making referrals to appropriate bank personnel.
In addition, the Youth Apprentice will learn to follow all established bank policies and procedures, maintain cash drawer within established limits through buying and selling cash, process deposits & withdraws, cash checks, issue Cashier Checks, accept a variety of payments, process coin order and cash advance requests, accurately perform proof duties, balance ATM, and scan & file documents appropriately.
Tellers must possess high attention to detail, be diligent with compliance regulations, handle customer account inquires promptly and professionally and demonstrate a willingness to learn about banking.

Requirements

• High attention to detail
• Diligent with compliance regulations
• Handle customer account inquires promptly and professionally
• Demonstrate a willingness to learn about banking

Nice To Haves

• Previous cash handling experience
• Previous customer service experience

Responsibilities

• Accurately processing teller transactions
• Performing all other aspects of a Bank Teller
• Providing quality customer service
• Determining the customers' needs
• Meeting customer expectations by recommending appropriate products and services or making referrals
• Following all established bank policies and procedures
• Maintaining cash drawer within established limits through buying and selling cash
• Processing deposits & withdraws
• Cashing checks
• Issuing Cashier Checks
• Accepting a variety of payments
• Processing coin order and cash advance requests
• Accurately performing proof duties
• Balancing ATM
• Scanning & filing documents appropriately

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed