Youth and Family Operations Director

YMCA of Western North Carolina • Candler, NC

9d • $49,000 - $60,000

About The Position

As the Youth & Family Operations Director, you will ensure the safety and quality of programs within youth development centers throughout the Association. This includes physical and emotional safety standards as well as program curriculum and fiscal expectations. You will work in collaboration with center leadership to achieve the Association’s goals related to Youth & Family services; ensure programs foster children’s social, physical, spiritual, and mental growth; and monitor protocols for the health, welfare, and safety of program participants.

Requirements

• Bachelor’s degree in a related field or equivalent; 6 years of experience, or an equivalent combination of education and/or experience in early childhood development, education, or human services will be considered in lieu of Bachelor’s degree
• 3 or more years of leadership experience in a youth-serving organization
• Experience in program development preferred
• Team leader certification preferred or obtained within 2 years
• CPR/First Aid certifications required within 30 days of hire
• Requires excellent oral and written communication skills.
• Requires a positive and enthusiastic attitude when assisting staff with requests and the ability.
• Ability to work independently with minimal supervision.
• Decisive and able to solve problems by identifying root causes.
• Ability to multitask.
• High level of emotional intellect with references attesting to this quality.

Nice To Haves

• Experience in program development preferred
• Team leader certification preferred or obtained within 2 years

Responsibilities

• Models inclusive management behaviors by building strong teams that apply their diverse skills and perspectives to advancing our mission
• Responsible for hiring, coaching, and mentoring all direct reports and ensuring alignment with the organization’s personnel policy and HR practices within their scope of responsibility through quarterly check-ins and annual reviews with service line/department team
• Serve as direct supervisor to full-time youth and family staff in the designated district
• In collaboration with other service lines, develops and supports the implementation of programs designed to grow participation and deepen the engagement of Y members.
• Actively works in collaboration with the Director of Facilities & Risk Management to perform quarterly safety audits of program spaces used for Y youth programs and services.
• Develops effective program recruitment strategies/campaigns ensuring the engagement of youth participants from diverse backgrounds.
• Ensures programs meet association quality and financial standards through responsible and effective budget management.
• Collects and uses feedback from stakeholders in our programs to enact positive change.
• Tracks monthly usage and enrollment to ensure hours and offerings meet the needs of members and participants.
• Works with the Human Resources department to recruit, screen, and train volunteers who wish to participate in a youth-serving setting.
• Oversees the budgeting process within their service line/department, ensuring that resources are devoted to top priorities and strategic objectives
• Identifies growth opportunities, conducts forecasting regularly and corrects financial deficiencies on a timely basis through monthly variance reports with organizational leaders and implements action plans to meet budgeted financial targets.
• Assists in YMCA fundraising activities and special events.
• Serves directly as the Youth & Family Manager at the Ferguson YMCA.
• Serves on the Leadership Team at the Ferguson YMCA and works closely with the Ferguson YMCA Executive Director to support center needs.
• Performs other duties as assigned.

Benefits

• Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager