YHDP RRH Case Manager

Columbus House • Middletown, CT

121d • $25 - $27

About The Position

Columbus House, Inc. is seeking a Full Time Rapid Rehousing Case Manager to provide case management services and time-limited rental and utility assistance to individuals and families currently experiencing homelessness. The Case Manager will assist clients in finding, securing, and maintaining housing while working towards their financial independence. This role involves linking clients to medical, mental health, and substance abuse resources, as well as employment opportunities. The Case Manager will monitor client progress and elevate those with higher needs to more intensive housing interventions such as Permanent Supportive Housing.

Requirements

• Excellent organizational and time management skills with a deadline-oriented mindset.
• Strong written and oral communication skills employing the English language.
• Proficient in Microsoft Office and other common desktop and online applications.
• Knowledge of and ability to effectively navigate substance abuse, mental health, and social services networks.
• Familiar with criminal justice barriers and able to engage, motivate, and support the individuals serviced.
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics.
• Able to work with multiple populations including youth (18-24 years old), adults, and families.
• Basic knowledge of all aspects of the delivery of person-centered case management.
• Able to meet all documentation requirements within set timeframes.
• Knowledgeable of crisis intervention, boundaries, confidentiality, universal precautions, harm reduction and motivational interviewing.
• Understanding of housing first principles, housing law, tenant rights/responsibilities.
• Ability to create professional and respectful relationships with clients, outside providers, landlords and property managers.
• Empathetic and compassionate, with individuals that have experienced homelessness and factors that lead to homelessness.
• Valid drivers license with a good driving history.

Responsibilities

• Assist clients with finding, securing, and maintaining housing which includes conducting inspections.
• Submit monthly fund requests for rental and utility assistance.
• Provide linkage to resources for clients who may be at risk of eviction, in addition to community resources for social, mental health, educational, vocational, entitlements/benefits, and or substance abuse services.
• Communicate efficiently and effectively with individuals served.
• Advocate for clients as well as support self-advocacy.
• Set and maintain boundaries and adhere to confidentiality.
• Provide transportation to appointments for clients on a case-by-case basis.
• Coordinate and collaborate with other agencies and social service providers.
• Develop mutually reinforcing relationships with landlords and assist clients to become financially independent.
• Understand and accept different backgrounds while providing a non-judgmental approach to rendering services.
• Attend weekly and monthly agency, program, and network meetings.
• Provide temporary caseload coverage for vacant positions as determined by program needs.
• Monitor all cases assigned and complete all documentation/charting required by Columbus House.
• Complete a variety of high-quality documentation (CARF Accredited, Department of Housing, Etc.).
• Experience with HMIS (Homeless Management Information System) or ability to become proficient in database systems.
• Create strength-based, person-centered service plans.
• Complete all required assessments both electronic and in written form.
• Perform other related duties as assigned.

Benefits

• Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment.
• 401 K retirement plan with employer matching contribution.
• Paid time off.
• 10 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance