2026-2027 Yearlong Disruption Management Intern

Chicago Transit Authority • Chicago, IL

8d • Onsite

About The Position

Chicago Transit Authority is the second largest transit system in the country! Our college internship program offers summer and year-long internships that provide students with valuable work experience, professional development, and mentorship. Students receive exposure to the discipline of the workplace and are guided by subject matter experts who assist them in acquiring the skills, knowledge, and experience needed to perform in today’s technically demanding careers. Interns at CTA work in a range of departments across the authority.
Our internships are project-based; therefore, the skills that we seek vary based on the needs of the projects during each term. All majors are welcome to apply, but please see education experience/requirements for specifics about what disciplines each internship project is seeking.
Internships are part-time (15 hours a week) during the school year and full-time (40 hours a week) during the summer.
In this role within the Scheduling and Service Planning department’s AVAS unit, interns will:
Prepare route geometry and stop data for special event reroutes as a part of the CTA Disruption Management program.
Improve the disruption management process by refining stop locations in the Automatic Vehicle Location (AVL) database.
Conduct quality assurance to maintain the optimal condition of the AVL database.
Primary work location for this role: CTA Headquarters (567 W. Lake Street, Chicago Illinois 60661)

Requirements

• Strong Microsoft Office and computer skills.
• Excellent verbal and written communication skills.
• Good analytical and critical thinking skills.
• Proficient organizational skills with attention to detail.
• Good project management skills.
• Strong ability to read and comprehend SQL statements.
• Experience with Python, JavaScript, and Oracle.
• Strong Statistical Analysis Skills.
• Full-time (as defined by your academic institution) in a degree program at an accredited college or university
• Must be able to comply with office policy to work on-site twice per week

Nice To Haves

• Knowledge in Transit Operation Experience with ArcGIS and Hastus is preferred.

Responsibilities

• Prepare route geometry and stop data for special event reroutes as a part of the CTA Disruption Management program.
• Improve the disruption management process by refining stop locations in the Automatic Vehicle Location (AVL) database.
• Conduct quality assurance to maintain the optimal condition of the AVL database.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees