Wound Care Admin Coordinator

Ascend Medical•Atlanta, GA

About The Position

Ascend Medical is hiring a Full-Time Wound Care Administrative Coordinator to manage referral intake, appointment scheduling, patient communication, and coordination between clinical teams, patients, and referring providers. You'll be the first point of contact for patients beginning their wound care journey, guiding them from referral through appointment scheduling, insurance verification, and preparation for their first visit.

Requirements

Healthcare Experience 2+ years in healthcare administration, medical reception, patient intake, or wound care operations
Clinical background or healthcare certification preferred
Experience with insurance verification and healthcare systems
Exceptional communication skills with ability to explain complex healthcare information clearly
Proficiency with Microsoft Office, EHR systems, and scheduling software
Highly organized, detail-oriented, and capable of managing multiple priorities
Calm, empathetic, and solution-focused under pressure
Self-directed and accountable team player
High School diploma or equivalent
Reliable for full-time coverage

Nice To Haves

Bilingual (Spanish/English) is a plus

Responsibilities

Manage incoming patient referrals and verify clinical eligibility and insurance information
Schedule appointments and coordinate with clinical teams and patients
Verify insurance benefits and explain patient cost responsibility
Document patient information accurately in the EHR system
Communicate with patients and families regarding services, scheduling, and care preparation
Process intake documentation and maintain HIPAA-compliant records
Provide compassionate, high-touch patient service tailored to individual needs
Support operational efficiency through strong organizational and coordination skills