Wound Care Admin Coordinator

Ascend Medical Georgia PC • Atlanta, GA

6d

About The Position

Ascend Medical is hiring a Full-Time Wound Care Administrative Coordinator to manage referral intake, appointment scheduling, patient communication, and coordination between clinical teams, patients, and referring providers. You'll be the first point of contact for patients beginning their wound care journey, guiding them from referral through appointment scheduling, insurance verification, and preparation for their first visit.

Requirements

• 2+ years in healthcare administration, medical reception, patient intake, or wound care operations
• Clinical background or healthcare certification preferred
• Experience with insurance verification and healthcare systems
• Exceptional communication skills with ability to explain complex healthcare information clearly
• Proficiency with Microsoft Office, EHR systems, and scheduling software
• Highly organized, detail-oriented, and capable of managing multiple priorities
• Calm, empathetic, and solution-focused under pressure
• Self-directed and accountable team player
• High School diploma or equivalent
• Reliable for full-time coverage
• Bilingual (Spanish/English) is a plus

Nice To Haves

• Clinical background or healthcare certification preferred
• Bilingual (Spanish/English) is a plus

Responsibilities

• Manage incoming patient referrals and verify clinical eligibility and insurance information
• Schedule appointments and coordinate with clinical teams and patients
• Verify insurance benefits and explain patient cost responsibility
• Document patient information accurately in the EHR system
• Communicate with patients and families regarding services, scheduling, and care preparation
• Process intake documentation and maintain HIPAA-compliant records
• Provide compassionate, high-touch patient service tailored to individual needs
• Support operational efficiency through strong organizational and coordination skills

Benefits

• We offer a competitive benefits package including medical, dental, vision, 401(k) with company match, generous PTO, paid parental leave, and free healthcare through Ascend.
• You'll work in a culture that genuinely prioritizes patients and empathy, with strong work-life balance and empowered decision-making.
• Every day, you'll make a meaningful difference in patients' healthcare journeys.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees