World Cup Hawker

The Kraft Group•Foxborough, MA

54d

About The Position

The Hawker is responsible for the safe service of food and beverages in a mobile capacity while providing exceptional service. They must be personable, professional, and able to work in an ever changing fast-paced environment.

Requirements

Strong customer service skills
Enjoy working and interacting with a diverse group of people
Interpersonal communication and teamwork
Maintain a positive and professional demeanor at all times
Organized and attentive to detail
Ability to work a flexible schedule including weekdays, weekends, nights and late hours
Ability to stand or walk for long periods of time while selling food and beverage products
Ability to lift, carry 25+lbs, bend, pull, reach, and push. May be required to reach upper levels of the stadium via walking inclined ramps
Ability to work on main concourse, upper concourse, or plaza area as needed
Must be able to work the full length of each Stadium event as assigned
Must obtain a passing score on the TEAM Alcohol Safety Certification course.

Responsibilities

Greet fans in a courteous manner while providing friendly and efficient service.
Serve alcohol only in a safe and responsible manner adhering to state, federal and Stadium alcohol regulations.
Understand menu offerings, pricing, and be able to communicate this to guests.
Have a general knowledge of stadium and direct guests as needed.
Ensure Hawker bins, carrying trays and bags are clean and ready for use, adhere to health and safety standards.
Count and keep track of all inventory and help properly secure and organize product at end of shift.
Follow the event pre-shift notes and provide service as described, check out with supervisor at the end of the shift.
Always appear in proper uniform when on the floor or at assigned area.
Record any equipment failures and/or safety hazards to supervisor.
Special projects and assignments assigned.