Workspace & Reservation Systems Coordinator

Fathom Management LLC•Susquehanna Township, PA

17h•$93,000•Hybrid

About The Position

This is technical and administrative coordination work supporting the implementation and ongoing management of a workspace reservation system across Commonwealth agencies. The Workspace & Reservation Systems Coordinator is responsible for maintaining accurate workspace data, supporting system configuration, and collaborating with stakeholders to ensure effective space utilization and reservation processes. This position works closely with the Department of General Services (DGS), agency stakeholders, and IT teams to support space planning initiatives and improve the usability and accuracy of shared workspace systems.

Requirements

2+ years of experience in:
Project coordination or project management support
Data management and system administration
Space reservation or room booking systems
Experience working with:
Floorplans and workspace layouts
File conversions and naming/numbering standards
Strong ability to:
Maintain accurate and detailed data
Troubleshoot system and configuration issues
Communicate effectively with stakeholders and end users

Nice To Haves

Experience working within government or public sector environments
Familiarity with:
Space planning or workplace solutions initiatives
Facilities, real estate, or capital programs teams
Experience supporting:
A/V, telecom, or workspace technology environments
Exposure to:
Asset tracking and inventory management systems

Responsibilities

Receive and validate information from agency leads regarding shared and reservable workspaces
Collaborate with Department of General Services (DGS) – Bureau of Real Estate to:
Obtain and interpret floorplans
Perform file conversions
Apply room and workspace naming/numbering standards
Input and maintain floorplans and workspace data within the reservation system
Configure and manage user and group data within the system
Conduct space assessments with agencies to validate workspace availability and usage
Provide end-user training and support for the space reservation system
Maintain accurate data records and system documentation
Support or manage implementation of a space reservation / room booking system
Ensure data accuracy and consistency across workspace, user, and system records
Analyze and validate floorplan data and workspace configurations
Assist with:
Inventory and asset tracking in shared workspaces
Installation, configuration, and programming of room scheduling panels
Identify and resolve data discrepancies, system issues, and configuration gaps
Communicate effectively with stakeholders to gather requirements and ensure alignment